CJCR Group IT Support and Resources

Password Reset

Change a known/expired account password (you are now leaving the Government of Canada website)
Reset a forgotten account password (you are now leaving the Government of Canada website)

Live Network and Application Status

You can view the live status of our network and applications. If you're having technical problems, check here first to see if it is something wrong on our end.

IT Service Desk Hours

Date: April - May

Monday to Friday

8 am to 8 pm, for all time zones

Closed May 20

More information

E-mail is preferred for requests, and telephone for technical support.

Email: IT@Cadets.gc.ca

Call us toll-free at 1-855-252-8082

Resources

Computers and Equipment - Frequently Asked Questions

Frequently Asked Questions (FAQ) about CCO Net, IT assets (CCO Net computers) and Cadet365.

CCO Net

Learn about CCO Net and how to access it. Read our Frequently Asked Questions and obtain troubleshooting help.

Services and Applications

Catalogue of IT services and applications used by the Canadian Cadet Organizations

IT Security and Cyber Awareness

General IT security information and some handy guides and infographics you can download and print.

IM/IT Aide-Memoire for Corps and Squadrons

Basic information you need to know in the CCO IT and CCO Applications for your training year.

CCO Computers - Mandatory Windows 10 Update

Mandatory Update of Operating System to Windows 10 (22H2).

All adult staff have access to Cadet365

If you have just received your account credentials, start your onboarding process.

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