From: XXXX Sent: December-07-13 11:42 AM To: Consumer Code / Code consommateur Subject: consultation on financial consumer code As citizens who are blind we submit the following comments to the consultation on financial consumer code public consultation. All financial information and service information and usage processes must be made usable by persons who are blind including but not limited to: Web sites, Contracts, Cash machines including white label ATMS , All contracts, service agreements, credit reports and customer information like publications, All financial statements including credit card loan and mortgage reports All card payment machines including their touch screens, used with credit cards,, debit cards, cash cards etc., All bank promotional information, All cards should have tactile markings to identify their type, for example, client card, visa card, debit card, etc. like Barkley's Bank does in the U.K and some banks do in Australia.