From: Andrea Sullivan XXXX Sent: February-06-14 6:01 PM To: Consumer Code / Code consommateur Subject: Credit cards Hello: 1. I am very concerned about the exceedingly high interest rates credit cards are still allowed to charge, and the lack of sensible limits on the amounts of credit they issue Statistics tell us that individuals are piling up unprecedented and unmanageable amounts of consumer debt. This is only possible because of the lack of restrictions on credit card issuers. For many consumers, especially younger ones in an expensive market like Vancouver, their practices are like laying warm chocolate chip cookies in front of dieters and then informing them of the calorie , fat and other contents as your solution to their weight problems. Why tighten mortgage regulations preventing such young people from getting into the housing market, where there is at least some appreciation over the long run, but leave them sitting ducks for exploitation by credit card cos.? Recently, I received a notice from AMEX that they will now also retroactively charge interest on payments from the date their outlay was incurred if the bill is not paid at the due date, instead of charging interest from the due date. As if they were not making enough profits now! Considering the ridiculously high amounts of credit these companies offer, their ongoing usurousness must be kept more in check and not just by ‘informing consumers' but by much stricter limits on how large the credit limits should be relative to income (in total not just per company or per card), then on when they may start charging interest (i.e make the new XXXX plan illegal) and especially a much lower rate they are allowed to charge such as maximum 10%. 2. The pre-paid cards such as XXXX are such a rip-off I cannot believe this product is allowed to exist Clearly the ‘fox guarding the henhouse" is the problem here. The fees and rules inside these pre-paid cards are outrageous. The credit card companies collect too much now from the merchants an certainly do not need to also collect form the consumer in the current fashion as well. These cards are like a license to steal for their issuers. There should be no fees, and no time limit to use, period. They got their cash up front, and will get some more via the merchant. That is more than enough. End of story. 3. Credit card issuers should have strict restrictions on what they can charge merchants. The credit card companies seem to have no restraint either when it comes to shafting merchants. Like drug pushers, they have arranged for the general populace to develop an everyday habit of use, so that merchants are forced to participate and then jacked up what the merchant has to pay them. In any other business this would be called extortion. Credit card companies should be restricted much more severely in this area to the point where they actually hover on the edge of considering leaving the business rather than being given the excessive latitude they have today to charge whatever they think their captive market can bear, even if they are driving smaller merchants out of business. Their powers and profits are currently far too liberal and their 'license to print money' by soaking consumers and merchants for their ‘service' far too assured. We do not need institutions with this level of profit-taking. 4. Credit card companies should be required to put a certain percentage annually from the amount of the profits from the interest they acquire toward a not-for-profit national debt counselling service for their consumers. If the credit card companies are creating the problem, they should have to help pay for a solution. Having been exploited, the ‘dieters' who cannot resist the inducement should have some support from accredited service organizations to assist with climbing out of the morass into which they have fallen. Regards, Andrea Sullivan BA (Economics), CFP Certified Financial Planner Member and Director-Association of Professional Economists of BC Millennium Pacific Consulting Inc./Investia Financial Services Inc. Ph: XXXX Fax: XXXX e-mail: XXXX The sender accepts no liability for the content of this email of for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient you are notified that disclosing, copying distribution or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses., The sender therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version