From:	XXXX
Sent:	December-03-13 7:31 PM
To:	Consumer Code / Code consommateur
Subject:	Financial Consumer Protection Framework: Consultation Feedback


Good afternoon,

I appreciate that the government is taking time out to receive consumer feedback regarding 
banking institutions. Without explicitly implicating my financial institutions, below are some 
concerns. I wonder how these concerns compare with financial institutions in other developed 
countries. 

High Banking Fees for No-Frills Chequings Account
My chequings account only allows for 25 transactions a month (ABM or online), does not 
include teller assisted transactions, and costs $9.95 a month (fee waived if minimum daily 
closing balance is >$2000). I feel that $9.95 is an exorbitant amount for a no-frills chequings 
account. 

Fees for using other Institution's ABMs
I'm unsure whether the fee to use another banking institution's ABM is justified. In my opinion, 
all chequings accounts should include a limited number of withdrawals from other institutions 
ABM's (e.g. 1-2 withdrawals per month). 3rd Party ABM fees are also significantly higher than 
ABM's of financial institutions.

Ability to Only Withdraw $20 Bill Denominations from ABMs
Unless there is a significant increase in cost of ABM operations, financial institution's (especially 
those located within a financial institution) should be required to offer a certain amount of higher 
value denominations (e.g. $50 and $100) in their ABMs.

Thank you for your time,

XXXX