Join the discussion: Help shape Canada's accessibility standards

From: Accessibility Standards Canada

Deadline extended to September 30, 2020

Current status: Open

The consultation opened on September 1st, 2020 and will close on September 30, 2020.

We are seeking your feedback on our priorities for the coming year. Complete our survey to help us determine:

  1. how we can engage with you
  2. the research priorities for our next call for proposals
  3. the areas of focus for our next set of accessibility standards

Join in: how to participate

Share your ideas online

  • Use the online form
  • No need to create an account
  • Sharing your personal information is optional
  • Survey length: about 20 minutes

Participate by mail

Send a letter with your ideas or feedback to:

Accessibility Standards Canada

125 Sussex Drive
Terrace Level
Suite 010 Confederation Room
Ottawa ON  K1A 0G2

Participate by email

Send us an email with your ideas or feedback.

Participate in American Sign Language or Langue des signes québécoise

Send us an email with a video of your responses.

Participate using an alternate format

Contact us if you need an alternate format of the survey.

Who is the focus of this consultation

All Canadians can participate. We want to draw on the experience and expertise of:

  • persons with disabilities
  • organizations working with and for persons with disabilities
  • Indigenous persons, organizations and governments
  • provincial and territorial governments
  • municipal governments
  • technical experts
  • industry

Related information

About Accessibility Standards Canada

We are a new federal organization created by the Accessible Canada Act.

Our mandate is to build accessibility standards. These standards will apply to areas under federal responsibility. This includes Government of Canada departments and agencies. It also includes sectors such as:

  • banks
  • broadcasting
  • federal transportation network

In addition, our organization supports research about accessibility that:

  • identifies barriers
  • removes barriers
  • prevents barriers to accessibility

We do this through the Advancing Accessibility Standards Research grants and contributions program. The research will inform accessibility standards in the future.

Visit our Mandate page to learn more about:

  • our mandate
  • areas under federal responsibility

Priority areas

The Accessible Canada Act identifies 7 key areas to improve accessibility:

  • employment
  • the built environment
  • information and communication technologies
  • communication (other than information and communication technologies)
  • the purchasing of goods, services and facilities
  • the design and delivery of programs and services
  • transportation

We are creating our first standards in the following areas:

  • plain language (communication)
  • outdoor spaces (built environment)
  • emergency egress (built environment)
  • employment

So far, the Advancing Accessibility Standards Research grants and contributions program has supported research projects in the areas of:

  • employment
  • emergency measures
  • built environment (including parks and outdoor spaces)
  • information and communication technologies
  • accessibility for Indigenous persons and communities
  • communications (other than information and communication technologies)

More information

Contact us

If you have questions or accessibility needs, please contact us. Your input is important. We want to ensure you have an accessible way to stay engaged. We will do our best to fulfill all accommodation requests received by September 11, 2020.

  • By mail:
    • Accessibility Standards Canada
      Terrace level
      Suite 010 Confederation room
      125 Sussex Drive
      Ottawa ON  K1A 0G2
  • By phone:
    • Telephone: 1-833-854-7628
  • By email
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Thank you for your help!

You will not receive a reply. For enquiries, contact us.

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