Contact Accessibility Standards Canada

Submit your views, comments and questions specific to Accessibility Standards Canada and its activities here:

General enquiries

Telephone: 1-833-854-7628
TTY: 1-833-854-7630
Email Accessibility Standards Canada for general enquiries or complete the contact form below

Accessibility Standards Canada
125 Sussex Drive
Terrace Level
Suite 010 Confederation Room
Ottawa ON  K1A 0G2

Media enquiries

Christina Richard, Manager of Communications
Telephone: 613-371-5239
Email Accessibility Standards Canada for media enquiries

Newsletter registration

To be added to our newsletter mailing list, please email us.

Contact form

Personal information collection statement

In order to respond to your inquiry, Accessibility Standards Canada will need to collect a limited amount of information (such as your email address). However, please note, this "Contact us" service is for general inquiries only.

Please do not include sensitive personal information in the message box, such as:

  • your Social Insurance Number
  • personal finance data and medical, or
  • work history

Due to the unprotected nature of the Internet, sensitive, personal inquiries cannot be answered through this service. They are best addressed in person, over the telephone or by ground mail.

The information you provide:

  • is collected through a secure e-mail format, and
  • will be stored in the Personal Information Bank entitled Public Communications (PSU 914)

Your request is collected under the authority of:

  • the Department of Human Resources and Skills Development Act, and
  • the Department of Social Development Act

It will be administered in accordance with the Privacy Act and other applicable laws. If you request documentation, the information you provide:

  • may also be used for policy analysis, research and/or evaluation purposes, and
  • may be shared with Publications

You have the right to access your personal information. For more information on this, please access the Info Source Web site.

It is the responsibility of the requester to provide an accurate, up-to-date email address.

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: