Contact Accessibility Standards Canada

Submit your views, comments and questions specific to Accessibility Standards Canada and its activities by using any of the following service channels:

By mail

111 Sussex Drive
Terrace Level
Suite 010 Confederation Room
Ottawa ON  K1A 0G2

By phone

  • Telephone: 1-833-854-7628
  • TTY: 1-833-854-7630


Personal information collection statement

In order to respond to your inquiry, Accessibility Standards Canada will need to collect a limited amount of information (such as your email address). However, please note, this "Contact us" service is intended for general inquiries only.

Please do not include sensitive personal information in the message box, such as your Social Insurance Number, personal finance data and medical or work history. Due to the unprotected nature of the Internet, sensitive, personal inquiries cannot be answered through this service, and are best addressed in person, over the telephone or by ground mail.

The information you provide is collected through a secure e-mail format and will be stored in the Personal Information Bank entitled Public Communications (PSU 914). Your request is collected under the authority of the Department of Human Resources and Skills Development Act and the Department of Social Development Act, and will be administered in accordance with the Privacy Act and other applicable laws. The information you provide may also be used for policy analysis, research and/or evaluation purposes and may be shared with Publications if you request documentation. You have the right to access your personal information. For more information on this, please access the Info Source Web site.

It is the responsibility of the requester to provide an accurate, up-to-date email address.

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