Remote traveller processing pilot project extends hours of service at newly rebuilt border crossing at Morses Line, Quebec
February 11, 2016 Saint-Armand, Quebec Canada Border Services Agency
The Canada Border Services Agency (CBSA) announced today that travellers entering Canada via the newly rebuilt border crossing at Morses Line now benefit from extended hours of service as a result of a new pilot project that makes travel more convenient. During the pilot, travellers who arrive at the Morses Line port of entry (POE) after staffed hours of service will be processed by an off-site border services officer.
The officer will be located at the CBSA Telephone Reporting Centre and travellers will be processed through a kiosk equipped with two-way audio and one-way video. During staffed hours, travellers will be processed by an officer at the POE per normal procedures.
The pilot will allow the CBSA to test the viability and potential benefits of remote traveller processing as a way to maintain border security while expanding border access for legitimate travellers between Canada and the United States (U.S.).
- The Morses Line POE was chosen as a pilot site due to the low volume of commercial traffic and low traveller volumes processed on a daily basis.
- The remote traveller processing pilot is open to Canadian and American citizens, Canadian permanent residents and lawful permanent residents of the U.S.
- The pilot at Morses Line does not require any pre-registration.
- The new CBSA building at the Morses Line POE consists of prefabricated modules built according to sustainable development principles.
- The Morses Line POE is equipped with closed circuit television cameras to allow for 24/7 monitoring of the site.
“The Government of Canada is committed to making cross-border travel more efficient. I am delighted that residents and travellers will benefit from extended hours of service at the newly rebuilt border crossing at Morses Line.”
The Honourable Ralph Goodale, Minister of Public Safety and Emergency Preparedness
“The CBSA is dedicated to modernizing the way it manages the border and is using technology to improve service delivery. The remote traveller processing pilot enables the CBSA to continue to ensure the safety and security of our border while facilitating the legitimate movement of people and goods.”
Pierre Provost, Acting Regional Director General, Quebec Region, CBSA
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Media Relations, Quebec Region
Canada Border Services Agency
Telephone Number: 514-350-6130
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