Use ArriveCAN to enter Canada

You must use ArriveCAN to provide mandatory travel and public health information before and after your entry into Canada. ArriveCAN is not only keeping travellers safe, but is part of our ongoing efforts to modernize cross-border travel.

Available for iOS, Android and web.
The mobile app is free and secure and is the official Government of Canada platform. It is available in English, French and Spanish (displayed in the language of your device). Download the latest version of ArriveCAN or select "update" in your app store.

Sign in to ArriveCAN online

Download on the App Store

Get it on Google Play

Accessibility notice

If you have accessibility needs, you should use the web version of ArriveCAN. The web version meets all Government of Canada accessibility and W3C WCAG 2.1 AA standards. It supports the use of assistive devices such as screen readers and magnifiers. Create an account or sign in to the web version of ArriveCAN.

ArriveCAN is also available as a mobile app, but the app isn't accessible to all persons with accessibility needs at this time. We're working to make the mobile app accessible as quickly as possible. If you're trying to sign in online to the web version of ArriveCAN, you may need to delete the mobile app.

If you're not able to use ArriveCAN due to accessibility needs, you won't be denied boarding or entry into Canada. People with accessibility needs or other special circumstances may be exempt from using ArriveCAN.

If you're exempt from using ArriveCAN, be ready to show a Government of Canada official these items on arrival:

  • pre-entry test results, if required
  • proof of vaccination (in English or French or a certified translation in English or French)
  • travel documents

Please also be ready to answer questions about your 14-day travel history. You must show that you have a suitable plan if you have to quarantine or isolate on arrival. Get help from a Government of Canada official if you tried, but couldn't submit your information online.

You may be exempt from some of these requirements.

Visit COVID-19: Travel, testing and borders for the latest travel requirements and exemptions.

September 16, 2022: Port of entry options

If your precise port of entry does not appear in ArriveCAN, select any available option. This will allow you to continue to the next screen, complete your submission and enter Canada.

Make sure you have the latest version of ArriveCAN

Download the latest version of the ArriveCAN app or click "update" in your app store. If you don't, you may be asked to submit specific information that's no longer required.

Make sure you have the latest version of ArriveCAN (Android v.3.0.9, iOS 3.0.7) before submitting your mandatory information.

Find out if you can enter Canada

Answer a few questions to find out if you can enter Canada.

How to use ArriveCAN

Who needs to use ArriveCAN

All travellers, with limited exceptions, whether entering Canada by air, land, rail or marine vessel, must use ArriveCAN unless you're exempt from this requirement due to an accessibility need.

You'll need to submit your information within 72 hours:

  • before your arrival in Canada
  • and/or before boarding a cruise ship destined for Canada
If travelling by marine vessel other than a cruise ship

If you're travelling by a marine vessel other than a cruise ship, you must use ArriveCAN before or upon entering Canada. This is to accommodate for Wi-Fi issues on the water.

Most marine reporting sites are open. Please consult the Directory of CBSA Offices and Services for a complete list of open sites.

Note: If your precise travel details do not appear in the web or mobile app select any available option. This will allow you to continue to the next screen, complete your submission and enter Canada.

If entering Canada by land

All fully vaccinated travellers entering Canada by land must submit their public health information using ArriveCAN within 72 hours before arrival.

If you arrive at a land port of entry unaware of this requirement, you may qualify for a one-time exemption for all fully vaccinated travellers. If you qualify for this exemption, you will not be subject to quarantine, testing and fines for not using ArriveCAN on this one trip only.

On subsequent trips, Canadian citizens, permanent residents and person registered under the Indian Act must comply with ArriveCAN requirements. If not, quarantine, arrival testing and fines may apply.

Foreign nationals will be denied entry if they do not use ArriveCAN on any subsequent trip to Canada.

If transiting through Canada to another country by air

Travellers who are transiting through Canada to another country (international to international) don't need to submit their information through ArriveCAN as long as they:

  • are transiting through:
    • Vancouver international airport
    • Toronto Pearson international airport (Terminal 1 only)
    • Montreal-Trudeau international airport
    • Calgary international airport
  • stay in the secure transit area within the airport while making their connection

A secure transit area is a specific zone that separates travellers and their baggage from other passengers and goods. If travellers are not sure whether they will need to leave the secure transit area to get to their connection flight, they must confirm with their airline prior to departure.

If you do leave the secure transit area for any reason, you will need to:

  • submit your mandatory public health information using ArriveCAN prior to arrival at the connecting airport
  • see a CBSA officer for examination

Note: If your precise travel details do not appear in the web or mobile app select any available option. This will allow you to continue to the next screen, complete your submission and enter Canada.

If you have no smartphone or are taking a short trip

Within 72 hours of your arrival in Canada or before taking a short trip outside Canada, you can sign in to ArriveCAN from a computer to get your ArriveCAN receipt. Print your receipt and take it with you when you travel. You can also have someone submit your travel information on your behalf.

If you don't submit your information through ArriveCAN

If you don't submit your information through ArriveCAN and you are a foreign national travelling for discretionary purposes, you may be denied:

  • boarding if arriving by air or by cruise ship
  • entry into Canada if crossing at a land, rail or marine border crossing

Canadian citizens, permanent residents, persons registered under the Indian Act and foreign nationals eligible to enter Canada under another entry exemption (such as foreign work, study, compassionate grounds) will not be denied boarding or entry, but you:

  • won't be eligible for the fully vaccinated traveller exemption, and may be required to quarantine and complete an arrival and Day-8 test
  • may face additional delays at the border for public health questioning
  • may be subject to fines or enforcement action

Use ArriveCAN to submit:

Contact information, travel details and documents
  • Required contact information for you and other people travelling with you
  • Travel documents:
    • you must use the same travel documents upon arrival as you use in your ArriveCAN submission
  • The purpose of your travel, such as:
    • work/employment or essential reasons, including:
      • cross-border work, medical support, trade and transport
    • regular travel, including:
      • Canadian citizen, permanent resident, or person registered under the Indian Act returning to Canada
      • foreign nationals entering for discretionary travel
    • other types of travel, including:
      • foreign work, study, family reunification, compassionate reasons
  • Travel details, such as your:
    • date and time of arrival
    • port of entry if you're entering by land, rail or marine vessel
    • flight number, airport and airline for the flight that will bring you into Canada if you're entering by air
    • where your marine trip started and the date and time you boarded the boat or cruise ship
Vaccination information and travel history

Upload:

  • your vaccination information and proof of vaccination
  • information about the countries you stayed in or visited in the 14 days prior to your arrival in Canada (don't include countries where you had a connection stop along the journey from one destination to another)
Pre-entry test results

If you do not qualify as a fully vaccinated traveller, but are allowed to enter Canada, you must submit a pre-entry test result. Visit Travel to Canada: Testing and quarantine if not qualified as fully vaccinated for details.

Fully vaccinated travellers do not need to submit a pre-entry COVID-19 test result to enter Canada by land, air or water.

Partially and unvaccinated children aged 5 to 11 years of age do not need a pre-entry COVID-19 test result to enter Canada if they're accompanied by a:

  • fully vaccinated parent
  • step-parent
  • guardian
  • tutor

Children under 5 years of age do not need to take a test, regardless of their vaccinated status.

Quarantine plan

The following people are not required to provide quarantine plans when travelling to Canada:

  • fully vaccinated travellers
  • children aged 5 to 11 (who are accompanied by a fully vaccinated parent/guardian)
  • exceptional medical cases

If you may need to quarantine you must demonstrate that you have a suitable plan for quarantine upon arrival. Learn more: Assess your quarantine plan

Saved traveller feature

The "saved traveller" feature is optional for all travellers. It saves travel documents and proof of vaccination information in ArriveCAN for re-use on future trips. If you don't use this feature, you'll need to enter this information for each ArriveCAN submission. You can add, edit or delete travellers at any time.

Once you've saved your travel information, ensure that you continue your submission until you obtain an ArriveCAN receipt.

Note: Your traveller information must align with your arrival information. If someone in your "saved traveller" profile is not travelling with you, you must remove them.

For those exempt from certain travel requirements

All travellers must use ArriveCAN, unless exempt for accessibility reasons.

Essential travellers must be fully vaccinated to get an ArriveCAN receipt (unless exempt from the vaccination requirement). All essential travellers must submit the following information into ArriveCAN:

  • contact information
  • travel details
  • vaccination information, including which vaccine(s) received, including manufacturer, country received, date received, and upload proof of vaccination. Essential travellers exempt from the vaccination requirement still have to include their vaccination status.
Reusable receipt for fully vaccinated essential travellers

As a fully vaccinated essential traveller, you can save time by creating a reusable receipt.

Enter your information once and reuse your receipt for each entry into Canada.

You may only need to resubmit your information if the border services officer determines that:

  • you're not travelling for exempt essential travel
  • you're travelling for non-essential reasons (for example, discretionary travel)
  • your information in ArriveCAN changes (for example, your travel history)

Fully vaccinated travellers, families and groups

Find out if you qualify for the fully vaccinated traveller exemption.

If you're travelling with others from your residence, you can include them in your ArriveCAN submission (maximum of 8). However, if you do not travel all together, update your travel submission to include only those travelling with you.

  • Land: If travelling in separate vehicles, complete separate ArriveCAN submissions.
  • Air: Families or groups on the same ArriveCAN submission must use the same arrival kiosk.

Caution: At the border, you must use the same travel documents as you upload to ArriveCAN.

Including multiple people in your submission

Families

As the primary traveller, you may provide travel information for yourself and for:

  • your spouse or common law partner
  • your children (or children for whom you have legal guardianship), aged 18 years or younger
  • any other adult in your residence with the same travel destination in Canada

You can provide information for up to 8 travellers, including yourself, in a single submission. Use this when:

  • you'll all stay together at the same address for the entire quarantine or isolation period, if required, and
  • you have their permission to collect and share this information

Include unvaccinated children or dependent adults in your submission regardless of their vaccination status.

Travelling with mixed vaccination status or citizenship

Don't include other travellers who aren't travelling for the same purpose of travel or who are not fully vaccinated in a single submission unless they are:

  • less than 18 years old or a dependent adult
  • travelling with a fully vaccinated guardian

For example:

  • if you are a foreign national entering Canada for discretionary purposes and travelling with another person who is a Canadian citizen, you should complete individual submissions
  • if you are travelling with a group of adult foreign nationals with mixed vaccination statuses, do not include unvaccinated travellers in your submission (unless they are dependent adults); you will not be issued an ArriveCAN receipt as unvaccinated foreign nationals are not eligible to enter Canada for discretionary travel

Using ArriveCAN for someone else

If you're unable to use ArriveCAN, you can ask someone like a friend or family member for help. They can submit your travel information for you by signing in online.

They'll need to fill out ArriveCAN with all of your traveller information.

Then they'll be able to print or email the ArriveCAN receipt to you.

When you travel, you may be asked to show your ArriveCAN receipt. Make sure you have it with you before:

  • boarding a plane or cruise ship
  • seeing a Canada border services officer upon arrival

You are responsible for ensuring that you meet all of the requirements for entry into Canada.

If you are required to quarantine, you must complete your reporting after entering Canada. Call 1-833-641-0343 each day during your 14-day quarantine.

Getting your ArriveCAN receipt

Once you submit your information through ArriveCAN, a receipt will be displayed and emailed to you.

ArriveCAN won't confirm exemptions from public health requirements. An ArriveCAN receipt shows that you've successfully provided your information. It doesn't validate your eligibility to enter Canada, vaccination status, or essential travel status. Your exemptions from public health requirements and/or essential travel status will be determined by a border services officer.

How to use the ArriveCAN receipt

When you travel, you may be asked to show your ArriveCAN receipt. Make sure you have it with you before:

  • boarding a plane or cruise ship
  • seeing a Canada border services officer upon arrival

If asked, you can present your ArriveCAN receipt using one of these formats:

  • the app
  • a screenshot
  • your email
  • a printout

To qualify for the fully vaccinated traveller exemption, you must have an (A), (V) or (I) next to your name.

If there's none:

  1. you aren't fully vaccinated according to Canada's requirements, or
  2. you didn't upload proof of vaccination

Preparing your Advance CBSA Declaration

You can now save time at the airport by using ArriveCAN to answer customs and immigration questions before your flight lands in Canada. The Advance CBSA Declaration is optional.

This feature is only available to travellers who use the web version or the mobile app of ArriveCAN, and whose first point of arrival in Canada is:

  • Vancouver international airport (YVR)
  • Toronto Pearson international airport (YYZ) (Terminals 1 and 3)
  • Montreal-Trudeau international airport (YUL)

In the coming months, the optional feature will also become available to travellers arriving at the Calgary, Edmonton, Winnipeg, Billy Bishop Toronto City, Ottawa, Québec City and Halifax international airports.

How to submit your Advance CBSA Declaration.

You may contact us if you have any issues preparing your Advance CBSA Declaration.

If your travel details change before you enter Canada

If you need to edit your information and have an ArriveCAN receipt, you need to start over and create a new submission. ArriveCAN will clear your previous information.

After you've entered Canada

If a border services officer confirms that you qualify as a fully vaccinated traveller, you may still be subject to random testing on arrival. However, you won't report your results through ArriveCAN. Follow the instructions given to you by the border services officer.

ArriveCAN notifications after you've entered Canada

If you're receiving notifications that don't reflect your situation, contact us so that your situation can be resolved.

If you qualified for the fully vaccinated traveller exemption

If you were selected for mandatory random testing on arrival to Canada, you may receive emails reminding you to take and submit your test.

If you completed a group submission with travellers with mixed vaccination statuses, you will continue to receive notifications.

If you didn't qualify for the fully vaccinated traveller exemption

Beginning the day after you arrive in Canada, all travellers, unless exempt from this requirement, must use ArriveCAN to:

  • confirm that you've arrived at the address you provided for your quarantine or isolation location
  • complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms
  • confirm that you have completed your day-8 test and sent your sample to the lab

Government of Canada officials will call you to ensure that you're complying with your mandatory quarantine or isolation. You must answer calls from 1-888-336-7735 and answer all questions truthfully to demonstrate your compliance with the law. You may also receive a visit from a designated screening officer to confirm your compliance with the quarantine or isolation order.

If the provincial or territorial quarantine requirements in your area conflict with the federal quarantine requirements, please follow the directions that are more strict.

If you're directed to a designated quarantine facility, you won't have to report through ArriveCAN. However, you'll be subject to reporting requirements at the facility.

How to report after you've entered Canada

How you report depends on whether you:

Used ArriveCAN to enter Canada

If you used the ArriveCAN mobile app before you entered Canada, you'll get a push notification on your phone and an email on the second day of your quarantine. This means the day after you entered Canada. If you used the web version of ArriveCAN to provide your information, you'll only get an email notification. The notification alerts you that you're ready to confirm:

  • your arrival at your place of quarantine or isolation
  • you can start your daily symptom reporting through ArriveCAN

You'll be able to complete your mandatory reporting in less than a minute.

When you open the mobile app or sign in online, you'll receive prompts to help you complete your daily check-in. If ArriveCAN shows the incorrect day of your quarantine period, follow the instructions provided by the border services officer.

On day 9 of your quarantine period, you'll be asked if you've taken your COVID-19 test on day 8, and if you've sent your sample to the lab. If you are exempt from this requirement, answer "no" to these questions.

If you are unable to use ArriveCAN after entering the country, call 1-833-641-0343 daily during your quarantine period.

Didn't use ArriveCAN to enter Canada

If you submitted your information verbally to a Canada border services officer or by paper form when you entered Canada, you can't use ArriveCAN to complete your mandatory reporting. You must call 1-833-641-0343 instead. It will take approximately 5 minutes to complete your daily reporting. Each traveller must call individually. For example, if you are a family of four, you need to make 4 separate phone calls.

If you submitted information for an unvaccinated traveller

If you submitted information for unvaccinated travellers who aren't exempt from quarantine:

  • you'll continue receiving notifications and/or emails from ArriveCAN asking you to complete your daily reporting and day-8 testing
  • you must complete daily symptom self-assessments for the unvaccinated travellers in your submission.

Your privacy is protected

ArriveCAN:

  • does not use GPS or other technology on your mobile phone to track your location
  • uses only the information provided by you, the user

The personal information provided through ArriveCAN is protected according to the Privacy Act. For more information, see the ArriveCAN privacy notice.

ArriveCAN has a new feature called the "saved traveller" profile that's optional and voluntary. For those using it to make future submissions quicker, a separate privacy notice with more information is available. ArriveCAN saved traveller privacy notice.

How your ArriveCAN information is used and disclosed

The Government of Canada uses and discloses the information you provide in ArriveCAN:

  1. to verify or enforce compliance with the emergency order under the Quarantine Act
  2. for public health follow up, including by the provinces and territories
  3. to help determine eligibility for new border measures and support a public health response to COVID-19

When you enter Canada, you'll be told:

  • how we'll verify that you're complying with the requirements
  • possible consequences if you don't comply, such as enforcement actions and penalties

The Government of Canada will contact you during your mandatory quarantine or isolation period to verify that you're quarantining or isolating. You must answer calls from:

  • GOV/GOUV CANADA
  • 1-888-336-7735

Answer all questions truthfully.

We may share your information with law enforcement and security partners for compliance and enforcement follow-up activities.

Get help with ArriveCAN

Find out how to create your ArriveCAN account and troubleshoot problems on the ArriveCAN help page. If you still have questions, contact us.

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