Travelling to Canada? Use ArriveCAN

With described video



Narration: Are you planning to travel to Canada?

A yellow banner slides down from the left of the screen along with the shape of a maple leaf above it. A picture of a person’s feet and a suitcase is visible in the maple leaf.

Text on screen: Are you planning to travel to Canada?

The elements on screen rotate and a smart phone is revealed. Throughout the video, various screenshots of the ArriveCan app are showcased while the spoken words are also visible as text on screen.

Narration: If you are travelling by air, land or sea you are required to provide essential information before you arrive, using ArriveCAN.

An icon appears in the smartphone’s screen. It shows two people on either side of an airport counter. One of them has a document in hand.

Narration: ArriveCAN is a user-friendly digital tool to help travellers comply with Canada’s border measures quickly and securely.

The ArriveCan logo is visible on the smartphone’s screen. The logo is composed of two hands that surround a circle which contains a maple leaf. A Canada word mark is visible underneath.

Narration: It is available as a mobile app or by signing in online.

The app is highlighted within the phone’s main screen.

Narration: Within the 72 hours before your arrival in Canada and/or before boarding a cruise ship destined for Canada, you must use ArriveCAN to submit:

You may be exempt from some of these requirements.

Text on screen shows: Visit for the latest travel requirements and exemptions.

Various screenshots of the ArriveCan app are showcased.

Narration: If you are a fully vaccinated traveller, you must submit your proof of vaccination in ArriveCAN to be considered exempt from certain public health requirements.

You must be ready to show your ArriveCAN receipt when seeking entry into Canada.

A border checkpoint cabin appears on screen while an airplane flies above it. The smartphone reappears to show an electronic receipt on its screen. A confirmation number appears on the receipt.

Narration: After entering Canada, travellers who are required to quarantine or isolate must confirm that they have arrived at their place of quarantine or isolation. During their quarantine period, travellers must provide a daily COVID-19 symptom self-assessment.

An icon illustrating a person in a house appears. It dissolves into one of the 14 days of a calendar bearing the same icon.

Narration: This must be done through ArriveCAN or by calling the toll-free number.

Phone number on screen: 1-833-641-0343

Narration: Use ArriveCAN by signing in online at or by downloading the latest version of the mobile app through Google Play or the Apple App store.

The ArriveCan logo reappears on the phone’s screen along with 3 buttons popping up beside the phone. The buttons read:

Narration: For more information, including whether you’re eligible to enter Canada, call 1-833-283-7403, or visit

A message from the Government of Canada.

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