Visitor information - Winterlude 2018

Capital Information Kiosk

Address

90 Wellington Street, Ottawa, ON

Telephone

1-844-878-8333 (toll free)
1-888-997-3123 (TTY toll-free)

Winterlude information booths

Available on all official sites on Fridays, Saturdays and Sundays.

Official Winterlude headquarters

Get your Winterlude information Fridays, Saturdays and Sundays at the Official Headquarters:

Skating conditions

Rideau Canal Skateway ice conditions: 613-239-5234.

Tourist information

Facilities and services

Concession Stands

Concessions stands are available at Confederation Park, Jacques-Cartier Park and on the Rideau Canal Skateway.

First Aid

First aid is available at Jacques-Cartier Park, on Queen Elizabeth Drive at the National Arts Centre, and on the Rideau Canal Skateway (Fifth Avenue).

Lost and found

Lost and found boxes are kept at Winterlude information kiosks at these locations: Confederation Park, Jacques-Cartier Park, Rideau Canal Skateway (Fifth Avenue).

Valuable items are turned over to local police:

  • Ottawa Police: 613-236-1222, ext. 5238
  • Gatineau Police: 819-246-0222

Lost Children Services

Lost Children Services are available at:

  • On the Rideau Canal Skateway at Fifth Avenue and Dows Lake (Saturdays and Sundays)
  • Jacques-Cartier Park North (during park hours)
  • On Queen Elizabeth Driveway at the National Arts Centre (Saturdays and Sundays)

Skate rentals

Skate and sleigh rentals, and skate sharpening, on the Rideau Canal Skateway at the National Arts Centre, Fifth Avenue and Dows Lake.

Washrooms

Portable washrooms are available at each of the main Winterlude locations (Confederation Park, Jacques-Cartier Park North and the Rideau Canal Skateway). Ottawa City Hall (Marion Dewar Place) offers indoor toilets.

Universal accessibility

Special services on the Rideau Canal Skateway include: ramps to access the Skateway, accessible heated change facilities and accessible portable toilets.

Accessible portable toilets are available at Jacques-Cartier Park North and Confederation Park, but access to these sites may be difficult due to weather conditions.

A limited number of accessible parking spots ($) are available for people with disabilities at these parking lots:

  • National Arts Centre (NAC)
  • Ottawa City Hall
  • Dows Lake parking (corner of Preston and Prince of Wales)
  • Bronson Avenue’s National Capital Commission parking space

Do your part for the environment

While attending events at Jacques-Cartier Park, at Confederation Park, Marion Dewar Plaza and on the Rideau Canal Skateway, please:

  • Recycle — put recyclables in the on-site recycling stations
  • Compost — put food waste and other compost items in the on-site compost stations
  • Use public transit
  • Use the Free Shuttle Service linking official Winterlude sites on Weekends and Family Day

Other information

No dogs or pets

Dogs and pets are not permitted at Canada Day official sites.

Exceptions are made for service dogs.

Fees

Some Winterlude activities are free and others have fees. See the calendar of events for details.

Plan ahead

Here are the dates for upcoming Winterlude celebrations:

  • 2019: February 1 to February 18
  • 2020: January 31 to February 17
  • 2021: January 29 to February 15

Sponsors

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