COVID-19 Emergency Support Fund – Deck Phase 1 Survey

• Total organizations reached 4,361
• Total responses 2,461
• Total response rate 56%
• Total feedback 714 pages
• Total key partners 40

Extent of financial impact of COVID-19 on respondent organizations prior to receiving Emergency Support Fund (ESF) funding:

• 68% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a large extent.
• 28% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a moderate extent.
• 4% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a small extent.
• 0.4% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis did not at all affect their organization financially.

Purpose for seeking Emergency Support Fund (ESF) funding and helpfulness:

• Section in green represents supporting business continuity purposes:
  • 63% to pay for operating costs other than labour costs (e.g. rent, utilities, insurance, property taxes, etc.), of which 78% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• Section in orange represents supporting maintaining jobs:
  • 50% to pay self-employed workers and freelancers, of which 83% of respondents reported that the ESF funding was helpful to a large or moderate extent.
  • 43% to pay wages of employees in the organization, of which 76% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• Section in blue represents adapting business model, implementing new required public health measures, honouring existing contracts:
  • 46% to adapt business model (e.g. adoption of innovation solutions and tools, digital transformation), of which 76% of respondents reported that the ESF was helpful to a large or moderate extent.
  • 40% to honour existing contracts for cancelled, postponed or modified projects (e.g. technical teams, artists fess, stage, security, facility rental), of which 79% of respondents reported that the ESF funding was helpful to a large or moderate extent.
  • 30% to implement new required public safety measures, of which 68% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• Section in grey represents other purposes:
  • 10% for others reasons, of which 78% of respondents reported that the ESF funding was helpful to a large or moderate extent.

42% of respondents received emergency support from the federal government.

Many organizations received additional support from other federal government emergency measures, as follows:

• 30% of respondents received federal government funding through the Canada Emergency Wage Subsidy;
• 16% of respondents received federal government funding through the Canada Emergency Business Account;
• 13% of respondents received federal government funding through the Temporary Wage Subsidy for Employees;
• 5% of respondents received federal government funding through Other Federal Programs;
• 2% of respondents received federal government funding through the Canada Emergency Commercial Rent Assistance for Small Business;
• 1% of respondents received federal government funding through the Business Credit Availability Program.

27% of respondents received funding support from provincial and territorial government.

10% of respondents received funding support from municipal government.

4% of respondents received funding support from business.

1% of respondents received funding support from Not-for-Profit organizations.

0.3% of respondents received funding support from an Indigenous government, body or organization.

• 98% of respondents were very or somewhat satisfied with the timeliness at which funds were received following the submission of the attestation and application.
• 94% of respondents were very or somewhat satisfied with the attestation and application submission process.
• 91% of respondents were very or somewhat satisfied with the portal used to submit applications. This question was not applicable to all recipients.
• 87% of respondents were very or somewhat satisfied with the interaction with program officers assigned to the organizations.
• 86 % of respondents were very or somewhat satisfied with the information received throughout the process.
• 81% of respondents were very or somewhat satisfied with the amount the organization received.

The extent to which respondents think the Emergency Support Fund (ESF) helped stabilize their sector overall:

• 44% of respondents reported that the ESF funding helped stabilize their sector overall to a large extent.
• 37% of respondents reported that the ESF funding helped stabilize their sector overall to a moderate extent.
• 17% of respondents reported that the ESF funding helped stabilize their sector overall to a small extent.
• 2% of respondents reported that the ESF funding did not at all help stabilize their sector overall.

Amount of Emergency Support Fund (ESF) funding received:

Survey question 2: How much Emergency Support Fund funding did your organizations receive?

• 36% of respondents received $9,999 and below.
• 27% of respondents received between $10,000 and $24,999.
• 17% of respondents received between $25,000 and $49,999.
• 9% of respondents received between $50,000 and $99,999.
• 11% of respondents received $100,000 and over.

Other source of funding received:

Survey question 3: Has your organization received any other funding from any of the following?

• 42% of respondents received emergency support from the federal government.
• 27% of respondents received funding support from provincial and territorial government.
• 10% of respondents received funding support from municipal government.
• 0.3% of respondents received funding support from an Indigenous government, body or organization.
• 4% of respondents received funding support from business.
• 1% of respondents received funding support from Not-for-Profit organizations.
• 10% of respondents received funding support from other sources.

Organizations that received Federal funding:

Survey question 3: From which of the following federal emergency measures did your organization receive funding?

• 30% of respondents received federal government funding through the Canada Emergency Wage Subsidy.
• 16% of respondents received federal government funding through the Canada Emergency Business Account.
• 13% of respondents received federal government funding through the Temporary Wage Subsidy for Employees.
• 5% of respondents received federal government funding through Other Federal Programs.
• 2% of respondents received federal government funding through the Canada Emergency Commercial Rent Assistance for Small Business.
• 1% of respondents received federal government funding through the Business Credit Availability Program.

Impact of COVID-19:

Survey question 4: Prior to receiving Emergency Support Fund (ESF) funding, to what extent did the COVID-19 crisis affect your organization financially (e.g. increased expenses/reduced revenues)?

• 68% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a large extent.
• 28% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a moderate extent.
• 4% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis affected their organization financially to a small extent.
• 0.4% of respondents reported that prior to receiving the ESF funding, the COVID-19 crisis did not at all affect their organization financially.

Funding purpose:

Survey question 6: For what purpose(s) did your organization seek Emergency Support Fund (ESF) funding?

• 63% to pay for operating costs other than labour costs (e.g. rent, utilities, insurance, property taxes, etc.), of which 78% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• 50% to pay self-employed workers and freelancers, of which 83% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• 43% to pay wages of employees in the organization, of which 76% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• 46% to adapt business model (e.g. adoption of innovation solutions and tools, digital transformation), of which 76% of respondents reported that the ESF was helpful to a large or moderate extent.
• 40% to honour existing contracts for cancelled, postponed or modified projects (e.g. technical teams, artists fess, stage, security, facility rental), of which 79% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• 30% to implement new required public safety measures, of which 68% of respondents reported that the ESF funding was helpful to a large or moderate extent.
• 10% for other reasons, of which 78% of respondents reported that the ESF funding was helpful to a large or moderate extent.

Impact on Business Continuity:

Survey question 7: To what extend did the Emergency Support Fund (ESF) funding help your organization stay in operations?

• 41% of respondents reported the ESF funding helped their organization stay in operation to a large extent.
• 36% of respondents reported the ESF funding helped their organization stay in operation to a moderate extent.
• 20% of respondents reported the ESF funding helped their organization stay in operation to a small extent.
• 3% of respondents reported the ESF funding did not at all help their organization stay in operation.

Follow up to survey question 7: Why did the ESF not help your organization stay in operation?

• 52% indicated that the amount received was insufficient.
• 25% indicated that the organization did not need ESF funding to stay in operations.
• 23% indicated other reasons.
• 17% indicated that the most important issues could not be addressed through funding.
• 4% indicated that the amount received came too late.

Operations:

Survey question 8: Please indicate your plans to continue operations:

• 91% of respondents reported that they are operating and plan to continue operations.
• 8% of respondents reported temporary closure and plan to resume within six months.
• 1% of respondents reported to likely to permanently cease operations within the next six months
• 0% of respondents reported permanently ceased operations.

Overall impact of the Emergency Support Fund (ESF) funding on the sector:

Survey question number 10: To what extent do you think the Emergency Support Fund (ESF) funding helped stabilize your sector overall?

• 44% of respondents reported the ESF funding helped stabilize their sector overall to a large extent.
• 37% of respondents reported the ESF funding helped stabilize their sector overall to a moderate extent.
• 17% of respondents reported the ESF funding helped stabilize their sector overall to a small extent.
• 2% of respondents reported the ESF funding did not at all help stabilize their sector overall.

Diversity and inclusion:

Survey question 11: Did any Emergency Support Fund (ESF) funding received by your organization benefit diverse communities, groups or people (e.g. gender diverse communities, persons with disabilities, ethno-cultural communities, youth)?

• 47% of respondents reported the ESF funding benefitted at least one diverse community, group or people.
• 36% of respondents reported the ESF did not benefit at least one diverse community, group or people due to no notable characteristics.
• 17% of respondents reported the ESF did not benefit at least one diverse community, group or people due to insufficient information.

Follow up to survey question 11: Which of the following communities, groups or people benefitted? (select all that apply)?

Process of receiving funds:

Survey question 13: Thinking of the process of receiving Emergency Support Fund (ESF) funding, how satisfied or dissatisfied were you with the following:

• The attestation and application submission process:
  • 81% of respondents reported that they were very satisfied;
  • 13% of respondents reported that they were somewhat satisfied;
  • 4% of respondents reported that they were neither satisfied nor dissatisfied;
  • 1% of respondents reported that they were somewhat dissatisfied;
  • 1% of respondents reported that they were very dissatisfied.
• The timeliness at which funds were received following the submission of the attestation/application:
  • 88% of respondents that reported they were very satisfied;
  • 10% of respondents reported that they were somewhat satisfied;
  • 1% of respondents reported that they were neither satisfied nor dissatisfied;
  • 1% of respondents reported that they were somewhat dissatisfied;
  • 1% of respondents reported that they were very dissatisfied.
• The amount your organization received:
  • 48% of respondents reported that they were very satisfied;
  • 32% of respondents reported that they were somewhat satisfied;
  • 9% of respondents reported that they were neither satisfied nor dissatisfied;
  • 7% of respondents reported that they were somewhat dissatisfied;
  • 4% of respondents reported that they were very dissatisfied.
• The information received throughout the process:
  • 58% of respondents reported that they were very satisfied;
  • 28% of respondents reported that they were somewhat satisfied;
  • 10% of respondents reported that they were neither satisfied nor dissatisfied;
  • 3% of respondents reported that they were somewhat dissatisfied;
  • 1% of respondents reported that they were very dissatisfied.
• The interaction with the program officer assigned to your organization:
  • 70% of respondents reported that they were very satisfied;
  • 17% of respondents reported that they were somewhat satisfied;
  • 10% of respondents reported that they were neither satisfied nor dissatisfied;
  • 1% of respondents reported that they were somewhat dissatisfied;
  • 1% of respondents reported that they were very dissatisfied.
• The portal used to submit the applications:
  • 72% of respondents reported that they were very satisfied;
  • 19% of respondents reported that they were somewhat satisfied;
  • 7% of respondents reported that they were neither satisfied nor dissatisfied;
  • 1% of respondents reported that they were somewhat dissatisfied;
  • 1% of respondents reported that they were very dissatisfied.

Value Chain:

Survey question 15: With which part(s) of the cultural value chain does your organization’s activities align? (select all that apply)

• 60% of respondents reported that their organization’s activities align with creation.
• 51% of respondents reported that their organization’s activities align with production.
• 44% of respondents reported that their organization’s activities align with dissemination.
• 44% of respondents reported that their organization’s activities align with exhibition.
• 38% of respondents reported that their organization’s activities align with consumption.

Type of organization:

Survey question 16: Choose the categories that best fit your organization. (select all that apply):

• 36% of respondents selected business.
• 56% of respondents selected Not-for-Profit.
• 2% of respondents selected cooperative.
• 3% of respondents selected group/collective.
• 21% of respondents selected charity.
• 1% of respondents selected public/government.
• 2% of respondents selected Indigenous organization of which:
  • 69% are First Nations;
  • 22% are Métis;
  • 9% are Inuit.
• 3% of respondents selected other.

Operating budget:

Survey question 17: What was your organization’s operating budget in 2019 (or the last completed fiscal year)?

• 20% of respondents reported an operating budget of $99,999 and under.
• 22% of respondents reported an operating budget between $100,000 and $249,999.
• 18% of respondents reported an operating budget between $250,000 and $499,999.
• 15% of respondents reported an operating budget between $500,000 and $999,999.
• 24% of reported an operating budget of $1,000,000 and above.

Number of employees:

Survey question 18: How many _____ did your organization have in its peak between April 2019 and March 2020?

Full-time employees:

• 22% of respondents reported having no full-time employees.
• 61% of respondents reported having one to nine full-time employees.
• 17% of respondents reported having ten or more full-time employees.

Part-time employees:

• 31% of respondents reported having no part-time employees.
• 56% of respondents reported having one to nine part-time employees.
• 13% of respondents reported having ten or more part-time employees.

Volunteers:

• 33% of respondents reported having no volunteers.
• 21% of respondents reported having one to nine volunteers.
• 46% of respondents reported having ten or more volunteers.

Self-employed workers/freelancers:

• 10% of respondents reported having no self-employed workers/freelancers.
• 46% of respondents reported having one to nine self-employed workers/freelancers.
• 44% of respondents reported having ten or more self-employed workers/freelancers.

HQ location:

Survey question 19: In which province/territory is your organization’s headquarters?

• West (Alberta and British Columbia): 20%
• Prairies (Manitoba and Saskatchewan): 6%
• Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island): 9%
• Ontario: 31%
• Quebec: 33%
• Territories (Northwest Territories, Nunavut and Yukon): 0.8%

Geographic reach:

Survey question 20: What is the geographic reach of your organization’s activities within Canada?

• National (Canada-wide): 47%
• Within the West (Alberta and British Columbia): 13%
• Within the Prairies (Manitoba and Saskatchewan): 5%
• Within the Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island): 8%
• Within Ontario: 18%
• Within Quebec: 20%
• Within the Territories (Northwest Territories, Nunavut and Yukon): 0.3%

International reach:

Survey question 21: Does your organization have an international reach?

• Yes: 67%
• No: 33%

Diversity & inclusion:

Survey question 22: Does your organization undertake strategies to support diversity and inclusion?

• Yes: 80%
• No: 20%

Follow-up to survey question 22: What strategies does your organization undertake to support diversity and inclusion? (select all that apply)

• Collect and monitor internal employment diversity data: 26%
• Collect and monitor demographics of volunteers: 14%
• Collect and monitor demographics of beneficiaries of the organization: 17%
• Track and evaluate diversity and inclusion objectives for the organization: 39%
• Advocate for the needs of one or more diversity groups as a central purpose of the organization: 26%
• Administer specialized programing (initiative, funding, etc.) for diversity groups: 23%
• Administer diversity and inclusion-related training to staff and/or volunteers (i.e. anti-racism training, accessibility training, anti-oppression training etc.): 24%

Follow-up to survey question 22: For which diversity group(s) did your organization advocate / administer specialized programming:

Reconciliation strategies:

Survey question 23: Does your organization undertake strategies to support Reconciliation with Indigenous Peoples?

• Yes: 49%
• No: 51%

Follow-up to survey question 23: What strategies does your organization undertake to support Reconciliation with Indigenous Peoples? (select all that apply)

• Administer specialized programming: 16%
• Advocate for needs of Indigenous Peoples as a central purpose of the organization: 7%
• Develop cultural competencies within the organization: 18%
• Communicates an organizational reconciliation statement: 12%
• Track and evaluate Reconciliation-related objectives for the organization: 9%
• Other: 11%