Emergency Support Fund for Cultural, Heritage and Sport Organizations: Phase 1 recipient survey results
Canadian Heritage, in collaboration with the Canada Council for the Arts, Telefilm Canada, and the Canada Media Fund, developed a survey to determine whether the Emergency Support Fund for Cultural, Heritage and Sport Organizations (ESF) achieved its main objectives and inform next steps in supporting these sectors going forward.
The survey was sent to Phase 1 recipients of the ESF in September 2020 and closed in October 2020.
With a 56% response rate, 2,461 Phase 1 recipients responded to the survey
A majority of respondents reported that prior to receiving the ESF, the COVID-19 crisis affected their organization financially
Responses indicate that the ESF met its intended objectives of supporting business continuity and maintaining jobs
- The overwhelming majority of respondents (91%) indicated they were operating and plan to continue operations, while 8% indicated that they have temporarily closed and plan to resume operations within the next six months. 0% of organizations indicated they had permanently ceased their operations.
- 77% of respondents reported that the ESF helped them stay in operation to a large or moderate extent.
- Only 2.9% of respondents indicated that the ESF did not at all help them stay in operation, with the most cited reason being that the amount received was insufficient.
- Paying for operating costs other than labour costs and paying self-employed workers/freelancers were the top two reasons respondents sought ESF funding.
Respondents used complementary support measures to weather the effects of the pandemic
The ESF was used in combination with other complementary sources of funding, with 42% of respondents indicating they received funding from other Government of Canada measures and 27% receiving funding from their provincial/territorial government.
Overall, respondents were satisfied with each step of the ESF’s delivery process
The majority of respondents were satisfied with the delivery of the ESF, with 98% indicating that they were very or somewhat satisfied with the timeliness at which funds were received following the submission of the attestation/application.
Most respondents (81%) were also very or somewhat satisfied with the amount of funding they received, and 86% were very or somewhat satisfied with the information they received throughout the process.
Respondents perceived that the ESF contributed to stabilizing their sector
While the cultural, heritage and sport sectors continue to suffer adversely due to the economic effects of the COVID-19 pandemic, 44% of respondents perceived that the ESF helped stabilize their sector to a large extent.
For further information about the ESF, consult the questions and answers page.
You may also contact the Department of Canadian Heritage.
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