COVID-19 update for correctional employees: April 1, 2020

This content is a message to Correctional Service Canada (CSC) staff from CSC's Commissioner.

As you know, the pandemic is causing challenges across the country. The Correctional Service Canada (CSC) is seized with keeping the public, staff and offenders safe and healthy during this unprecedented time. Like many other public servants, CSC staff are working around the clock to ensure the health and safety of everyone.

During this time of national crisis, I was reflecting on my 37 years with CSC. Throughout my career, I have continuously been impressed with CSC staff. We are strong problem-solvers, dedicated to keeping Canadian communities safe. Each one of us has a significant role to play that contributes to our mandate of public safety. We are not able to succeed as an organization, without everyone’s contribution. We are like a machine…a well-oiled machine, especially in times of crisis. When CSC is asked by Canadians to serve, we immediately pull together as one cohesive unit to serve. There has never been a time in my 37 years when CSC has been asked to serve more than now.

I continue to be impressed with the tremendous dedication and commitment of CSC staff from coast to coast to coast. We all know that a lot of the amazing work done by CSC staff is often unrecognized. The tremendous successes and contributions that are made by CSC staff behind the walls or in community parole offices or community correctional centres, or even in offenders’ homes, are of course protected by privacy, so the public is mostly unaware of all that CSC does. I want you to know that I know. I appreciate all of your daily struggles and salute you for your successes.

During these times, many members of the community are being recognized for the contributions and sacrifices that they are making to support Canadians during this global crisis. Our hidden heroes in CSC are often not included in these public declarations of gratitude. I know that many of us are:

as we continually respond to the fluid and evolving nature of the pandemic.

In closing, I recognize that this is one of the most difficult times ever lived by many Canadians. Many Canadians are afraid; they:

while counting on the critical services within Canada to continue.

Coming to work and continuing to serve Canadians requires:

All qualities lived by CSC staff daily.

I am grateful to all of you and thank you for your service to Canadians. Thank you for autographing your work with excellence.

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