COVID-19 update for correctional stakeholders: December 23, 2022

This content is a message to Correctional Service Canada's (CSC’s) stakeholders from the Commissioner of CSC.

As 2022 draws to a close, I want to offer you my holiday wishes and reflections. 

I have had the privilege to serve as Commissioner for over four years, and I am very proud of what we continue to accomplish, together with our stakeholders, volunteers and advisory groups. Our volunteers donate their valuable time in a variety of capacities and our partners support our mission and mandate, and help us keep Canadians safe. I am truly thankful for everyone’s dedication and commitment.

I hope you recognize the incredible difference you make in the lives of many. Your commitment and service to others help to better Canadians and Canada. This sense of community is a value that we can all be proud of. Thank you for everything you do. Please take time to connect with your loved one and get some well-deserved rest.

Holiday season

This is a festive time for many cultures.

I wish you all a happy and festive holiday season – and all the best for a healthy and productive New Year in 2023!  

5th World Congress on Parole and Probation

Thank you to all of the partners and stakeholders that were able to participate and present in the 5th World Congress on Probation and Parole hosted by the Canadian Criminal Justice Association. It was an excellent opportunity to share our experiences in parole and learning from other countries to improve our practices here in Canada. 

Audit of Organizational Culture

Fostering a safe, healthy and respectful workplace for everyone is one of my top priorities. CSC’s Internal Audit and Evaluation Sector is currently conducting an Audit of Organizational Culture. The goal of this audit is to provide CSC with information that will enable us to better align our organizational culture with our desired culture.

In July 2022, all staff were surveyed and, this fall, there have been focus groups and one-on-one interviews. We anticipate that the public opinion research will be released in the winter by the external contractor, Quorus, and CSC’s Internal Audit team will present the final report to the Departmental Audit Committee in spring 2023. 

National Ethnocultural Advisory Committee

For the first time since the start of the pandemic, the National Ethnocultural Advisory Committee met in-person using a hybrid meeting model on October 13-14, 2022 in Ottawa. We had a very rich and engaging discussion on a broad range of topics.

I am pleased to share with you that Jude Clyke, a CSC staff member from the Atlantic Region, was the 2021-2022 recipient of the Emerson Douyon Multiculturalism Award, named in honour of Dr. Douyon, who was involved in setting up CSC’s first Regional Ethnocultural Advisory Committee (REAC) in 1999.

Citizen Advisory Committees

In October, I also met with the National Executive Committee (NEC) of CSC’s Citizen Advisory Committees. It was a great opportunity, and rich discussion, on CSC’s operational priorities. The NEC recently launched a new CAC Constitution and met in Ottawa to develop local, regional and national committee by-laws. 

I am pleased that the NEC has created a new CAC Committee on Structured Intervention Units (SIUs) to provide their observations to our SIU Operations Team and share best practices. The first meeting in English was held December 5th and in French, December 14. The NEC is also working on reinstating the CAC Committee on Women’s Corrections with CSC’s Women Offender Sector.  

Office of Correctional Investigator Annual Report 2021-22

On November 1, the Office of the Correctional Investigator tabled their annual report in Parliament. This report provides CSC with the opportunity to reflect on what is working well and ways we can improve the work being done with the offenders in our care and custody. I encourage you to read CSC’s response to the OCI’s annual report as well as my statement. 

Restorative Opportunities Program

In November, CSC’s Restorative Opportunities Program was highlighted in a new documentary airing on Radio Canada’s program Doc Humanité. The French-only documentary features program mediators and participants, including both victims and offenders. The documentary explores how restorative justice helps deal with harm that crime causes to victims and their families. To learn more, visit:

International Volunteer Day

On December 5, CSC recognized the thousands of volunteers who support our organization on International Volunteer Day is December 5, including those who directly support the rehabilitation and reintegration of individuals and those who contribute voluntarily to our many advisory committees. CSC relies on the important contributions of many community volunteers and voluntary organizations. 

In our institutions and in the community, volunteers provide another layer of human interaction and meaningful human contact, which complements the important work of staff. They expose offenders to a more diverse range of:

Volunteers can provide additional support, especially for those without family or support networks, and can link individuals to various community supports. 

If you know of someone who might benefit from working with a volunteer, please contact your local volunteer coordinator. 

Read about the value volunteers add to our organization in Let’s Talk Express

Departmental Results Report 

CSC’s 2021–2022 Departmental Results Report was recently tabled in Parliament. This annual report highlights our performance during the past fiscal year, and reports to Canadians and Parliamentarians on the progress we are making in key areas such as:

to staff on topics such as:

I welcome you to review the report.

30th Anniversary of Canadian Families and Corrections Network (CFCN)

On behalf of CSC, I would like to congratulate the Canadian Families and Correctional Network (CFCN) on celebrating their 30th anniversary on December 16th, 2022. What a wonderful accomplishment!

Through the years, CFCN has been a significant contributor in supporting the families and support networks of incarcerated individuals. We value the role that CFCN plays in supporting our mandate and your efforts have undoubtedly had a positive impact on those affected by incarceration.

On December 8, Louise Leonardi, CFCN’s Executive Director was honoured by the Office of the Correctional Investigator as the 2022 recipient of the Ed McIsaac Human Rights in Corrections Award. Congratulations for being recognized for her incredible work.


Every job is a self-portrait of the person who did it. Autograph your work with excellence.

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