Visiting correctional institutions during the COVID-19 pandemic

Health and safety measures are in place to:

• protect:
  • offenders
  • staff, and
  • visitors
• continue our efforts to limit the introduction and spread of COVID-19 and other communicable illnesses

Find out whether an institution is open for visits, use our screening questions to see if it is safe to visit, and learn what you must do before and after your visit.

• Planning your visit: Find out how to prepare to visit a CSC facility.
• Public health authorities: Information about local public health authorities in specific locations across Canada.
• During and after your visit: There are certain guidelines you must follow during, and after, your visit.
• Frequently asked questions addresses specific questions that visitors might have about the process for visiting during COVID-19.
• Visiting status of an institution identifies which institutions are currently open for visits.

Planning your visit

You must be registered on the inmate’s authorized visitors' list. Visits must be booked at least 48 hours in advance by contacting the institution. If you do not book an appointment, we will not be able to contact you if the visit is canceled due to a lockdown or other reason.

• Find contact information for institutions.
• Find out if an institution is currently accepting visitors.
  • Please be aware that at any given time a range of an institution could be closed, which could affect your ability to visit an inmate. The institution may show as open but an inmate may not be able to have visitors.
• Infographic: Visiting an institution during COVID-19 explains how to prepare for a visit and what to expect during your visit

Prior to entry, you will be asked to self-assess using the screening questions provided.

Additional measures may be put in place at any time to prevent the spread of COVID-19. Please note measures evolve and change, and are based on public health advice and community transmission.

Masks are strongly encouraged.

• COVID-19: How to wear a mask or face covering properly

You cannot bring:

• food
• beverages, or
• personal belongings into the institution

Exceptions may be made for accessibility reasons.

Exceptions may also be made for small children that require:

• diapers
• bottles, and
• other items

Monitor your health and know the symptoms of COVID-19:

• Coronavirus disease (COVID-19): Symptoms and treatment

During your visit

Visitors will be asked to self-screen using the screening questions provided.

If you have symptoms, you will not be permitted to enter.

The use of these items is generally permitted but may be limited depending on the rate of COVID-19 infection at the site:

• vending machines
• play areas

Distance yourself from others when you are able.

• Learn how physical distancing helps reduce the spread of COVID-19

Thank you for doing your part in keeping our institutions safe and healthy.

Infographic: Visiting an institution during COVID-19