COVID-19 update for offenders and their families: March 25, 2020

This content is a message to federal offenders and their families from Correctional Service Canada's (CSC’s) Commissioner.

I would like to thank you for your collaboration in helping us maintain a safe and secure environment while we take measures to prevent and protect everyone against COVID-19.

We take the health and safety of our inmates and our staff very seriously, and we have implemented many measures in support of all of our well-being. Our plans include contingency planning for food, supplies and necessary medical equipment, and implementing enhanced cleaning measures.

We understand that this is a challenging time as you hear the news about COVID-19 and may have concerns about your health or loved ones in the community. We have dedicated health care staff who are experienced and equipped. They are assessing everyone’s health and are prepared to act quickly in case anyone shows symptoms of the virus.

The best thing that you can do to continue to protect yourself is to wash your hands frequently.

As always, but especially during this time when we are making significant efforts, please help us to keep our institutions safe by following direction from health care and correctional staff. They are here to help you.

Visits, temporary absences and work releases will continue to be suspended for another 10 days. I know this is difficult on you. Deductions to food, accommodation and telephone will continue to be waived and, in addition, I am putting $5 worth of minutes on your phone account effective Monday, March 30th. This will help you continue connecting with your family, friends and support network.

If you have concerns about your health, please see a health care provider. If you are feeling stress or anxiety, please reach out to someone who can help you, such as a peer support or a health professional.

The management and I are committed to keeping you informed. You will receive another memo from me within the next two weeks. Once again, I appreciate your cooperation as we work through this.