Departmental Communications Rollout

The Defence Team COVID-19 Business Resumption Corporate Internal Communications Strategy outlines L0 communication activities, products and deliverables for the Defence Team Business Resumption Planning. It aligns with the broader Government framework (TBS, OCHRO, PHAC/HC, etc.) and follows the direction outlined in the Communications Protocol for Senior Leaders

The Defence Team COVID-19 Business Resumption Corporate Internal Communications Strategy outlines L0 communication activities, products and deliverables for the Defence Team Business Resumption Planning. It aligns with the broader Government framework (TBS, OCHRO, PHAC/HC, etc.) and follows the direction outlined in the CDS/DM Directive for the Resumption of Sustained Activities in a COVID-19 Environment (Fall 2020 Posture). For a comprehensive list of products and rollout, please reach out to the CIC team at +Internal Communications internes@ADM(PA)@Ottawa-Hull Internal_Communications_internes@forces.gc.ca for the Defence Team COVID-19 Business Resumption Corporate Internal Communications Strategy.

In order to assist L1’s, Commands, units, and teams with the varying communication needs, CIC developed this Communications Toolkit and a Supervisors Toolkit to help support the overall efforts in sharing information on business resumption and working in an environment that will remain altered by COVID-19 for the foreseeable future across the Defence Team. Products aim to generate awareness around this altered way of working and mitigate concerns and confusion among staff. This will be a gradual approach and timelines may vary from unit-to-unit.

It is important to note that Public Health Measures (PHM) and advice are continuously evolving. Moving into the Fall and Winter seasons, additional factors such as the influenza, COVID-19 resurgence, cold weather, and feelings of social isolation, may impact the processes/advice/guidelines outlined in this toolkit and the L0 Internal Communications Strategy. As a result, communications strategies will be revisited on an ongoing basis to ensure proper compliance. Should individual requirements/responsibilities change, staff will be informed in a timely manner by their Chain of Command.

Key guiding documents for business resumption across DND/CAF include:

Notification to staff – General Information

Staff, whether in the workplace or working remotely, should have (and will continue to be) advised of their situation through a meeting with their Supervisor, which is then followed by a written confirmation of next steps. This should include resources on where they can find more information (FAQs) and reiterate any direction related to PHM and Personal Protective Equipment (PPE), if applicable.

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