Get support – currently serving and former CAF members

If you are a currently serving or former CAF member who has been directly or indirectly affected by sexual misconduct or are supporting someone affected by sexual misconduct, you can speak with a SMRC Response and Support counsellor toll-free 24 hours a day, 7 days a week at 1-844-750-1648 for:

You are not required to provide your name or any identifying information to SMRC counsellors. Our support services are confidential within prescribed legal limits

Currently serving CAF members

If you are a currently serving CAF member, we can support you with information and guidance if you:

Former CAF members

If you are a former CAF member, we can support you with information and guidance if you:

When you call us

A support counsellor will answer in the language of your choice and:

You can call us toll-free 24/7 (North America): 1-844-750-1648

Telephone 24/7: 613-996-3900 – You can call this number in the National Capital Region or collect from anywhere except the United States.

Information and Referrals

Our support counsellors can provide information on and help connect you with CAF, provincial, territorial and community-based support resources. Our counsellors can also refer you to Veterans Affairs Canada programs and services that may suit your needs.

For reporting sexual misconduct, the counsellor you are talking with can facilitate an anonymous discussion with a Military Liaison Officer or Military Police Liaison Officer to obtain information on reporting and other CAF legal processes—should you identify and request this as something you need. If you are not interested in pursuing your case through the military justice system, we can refer you to a police organization in your area.

If the sexual misconduct involves a CAF member, you may wish to speak with the SMRC Military Police Liaison Officer (MPLO) or Military Liaison Officers (MLO). The MPLO and MLOs support the work of the SMRC and are available by referral through the Centre’s 24/7 line. They can provide in-depth information about CAF policies and reporting sexual misconduct within the CAF. An SMRC counsellor can facilitate your connection with the MPLO or MLO, and you can remain anonymous if you prefer.

Get continuing support

If you have experienced sexual misconduct, you can obtain continuing support and assistance from a dedicated Response and Support Program coordinator. Your coordinator can provide personal services that may include:

To receive support in the Response and Support Coordination Program, call the SMRC confidential 24/7 toll-free number, 1-844-750-1648, and ask to be referred to the Program. A Program coordinator will then contact you during business hours: 7 am to 5 pm, Eastern Time. You may withdraw from the Program at any time.

Contact the Sexual Misconduct Response Centre

By telephone, 24/7 at:

Email: DND.SMRC-CIIS.MDN@forces.gc.ca – We reply to email during business hours, 7 am to 5 pm, Eastern Time.

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