Designated Assistant (DA)

References

Defence Administrative Orders and Directives (DAOD) 5018-0, A-PS-007-000/AF-008 Designated Assistant (DA) Guide - Casualty Support and Administration

Purpose

The very serious illness/injury or the death of a service member is one of the most sensitive personnel-related events that a unit and its members will experience. Coordinated and intensive efforts of the unit and supporting staff are required to respond to the needs of the member and the family, and to the requirements of the service. To reduce the administrative burden on the military and the family in their time of crisis, the Commanding Officer (CO) will appoint a DA.

Eligibility

A DA will be assigned to the Regular or Reserve Force member and/or his/her family in the event of the member's very serious illness/injury or death.

Details

The DA's role is to be the vital link between the Canadian Armed Forces (CAF) and the member, the member's family, the personal representative or a substitute decision maker.

The DA will act as the CAF representative to the member's family and the family ambassador towards the Chain of Command (CoC). He/she ensures that the member and/or the family are informed of the benefits and services to which they are entitled and helps to obtain them.

The DA assists next of kin (NOK) with travel arrangements and claims.

He/she will also act as the ill/injured member's immediate supervisor. As such, the DA will assume responsibility for all aspects of the member's welfare (except medical care) and keep the member informed of unit activities.

Contact

For further information, contact the local Integrated Personnel Support Centre (IPSC) or the Joint Personnel Support Unit Headquarters (JPSU HQ).

 

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