Service Canada Centres – COVID-19

From: Service Canada

Service Canada Centres

Our priority is the health and safety of all Canadians and our staff, while maintaining service to the public.

Service Canada begins the gradual and safe reopening of in-person locations across the country.

Find out if your local Service Canada Centre is open

To request an appointment, please use the online service request form.

Our Service Canada officers will be handling applications for:

• Social Insurance Numbers (SIN)
• Employment Insurance (EI)
• Canada Pension Plan (CPP)
• Old Age Security (OAS) benefits
• passports for essential travel

You can still receive personalized online support for these services. Submit a request using the eServiceCanada online service request form.

You can now apply for a SIN entirely online through the secure SIN online portal.

Service Canada call centres

Call volumes are often high during this time. If you do not get through, please try again later.

Employment Insurance and pensions processing

We are experiencing a high volume of requests. We are handling the most critical requests first. Thank you for your patience during this difficult time. We have shifted staff to help process requests as quickly as possible.