Service Canada

Service Canada

Start here to access a wide range of Government of Canada services and benefits.

COVID-19: Gradual reopening of Service Canada Centres

Our priority is the health and safety of all Canadians, while maintaining service to the public.

Service Canada begins the gradual and safe reopening of in-person locations across the country.

Find out if your local Service Canada Centre is open

Please continue to access our programs and services online.

To make an appointment or get assistance, please fill out the service request form.

If you need help applying for the Canada Emergency Response Benefit (CERB), you can talk to an agent at 1-833-699-0299.

How to access our services

1) Go online

For the most convenient, easy-to-use and secure way to apply, view or update your information, access our most requested services online.

2) Call us

Access our most requested toll-free numbers for service. Call volumes are expected to be high during this time. Please visit Canada.ca for information. If you have difficulty getting through, please try again later.

3) Get extra help without leaving your home

If you have a question, need extra help or need to make an appointment, fill out the service request form and a Service Canada officer will call you back within 2 business days.

4) Visit us

Some Service Canada Centres are open to the public. If you need to visit please check Find a Service Canada Office to see if your office is open. Due to physical distancing, space is limited. Please make a request for an appointment by filling out the service request form. A Service Canada officer will call you back within 2 business days.

Do not come to a Service Canada Centre if you:

  • Have symptoms of fever, cough or difficulty breathing.
  • Have had contact with a confirmed case of COVID-19 in the past 14 days.
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history.

Most popular online services

My Service Canada Account

Apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan Disability (CPP-D) and Old Age Security (OAS).

Employment Insurance

Employment Insurance benefits and leave information for workers, families, fishers and sickness, as well as how to apply and submit a report.

Canada Pension Plan (CPP) and Old Age Security (OAS)

To apply or for information on the Canada Pension Plan, Canada Pension Plan-Disability, Old Age Security pension and related benefits, the Canadian retirement income calculator and retirement planning.

Social Insurance Number (SIN)

Apply for a SIN, what to do in case of loss or theft of a SIN and information for employees and employers.

Emergency benefits

Financial support for individuals, and businesses including the Canada Emergency Response Benefit and Canada Emergency Student Benefit.

Passport

Get information about applying for a passport, processing times, service locations, and find out what to do if your passport is lost, stolen or damaged.

Services and information

Apprenticeship Incentive Grants

Taxable cash grant and how to apply.

Wage Earner Protection Program

File a claim for unpaid wages or other monies when your employer declares bankruptcy or is subject to a receivership.

Benefits Finder

Find federal, provincial and territorial programs and services in one convenient location.

GST/HST Credit

Quarterly tax-free credit to offset some or all of the GST or HST paid by lower income Canadians.

Fraud Awareness and Reporting

Prevent, detect, deter – Protecting you and our programs and services.

All Service Canada services

A list of services offered by Service Canada.

More information about Service Canada

Service Canada is a federal institution that is part of Employment and Social Development Canada.

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.

For more information about Service Canada programs and services, visit Service Canada A-Z or call 1-800-0-CANADA; TTY: 1-800-926-9105.

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