Hazardous weather: Important notice
Notice: Possible postal disruptions due to flooding and wildfires
Canadians affected by the flooding and wildfires are encouraged to visit Canada Post - Important Updates for the latest news and options available to them during possible postal disruptions in their area.
On this page
Canadians affected by flooding
The Government of Canada is committed to helping Canadians affected by flooding across the country. Consult Spring Floods 2019 for more information.
Canadians affected by wildfires
The Government of Canada is committed to helping Canadians affected by wildfires across the country. Consult Get prepared for more information on wildfires.
Applying for Employment Insurance
To process your application, Service Canada needs a mailing address and a residential address for you.
- Provide a mailing address where you can receive mail (friend, family, temporary shelter, etc.). You can update this address later.
- Provide your usual residential address (even if you are temporarily living somewhere else due to wildfires or flooding).
Important: To receive your Employment Insurance benefits, you must complete and file your report cards every two weeks
To help process claims affected by flooding, claimants must apply for benefits online using the following reference code:
- Atlantic Region: 1640012019218211
- Quebec Region: 2371011233218211
- Ontario: 3515012019274315
- Saskatchewan / Manitoba: 4317014317012019
- Alberta: 4812014812012019
- British Columbia: 5986015986012019
- Northwest Territories/Yukon/Nunavut: 4813014813012019
To help process claims affected by wildfires, claimants must apply for benefits online using the following reference code:
- Ontario: 3529012019061119
- Alberta: 4812014812201900
- British Columbia: 5986015986201900
- Saskatchewan / Manitoba: 4317014317201900
- Northwest Territories/Yukon/Nunavut: 4813014813201900
Money from government, the Red Cross and other relief allocations
You are not required to declare money you receive from government, the Red Cross, an insurance company or a charitable organization in your report cards. Emergency relief funds are not considered income for the purpose of Employment Insurance. All other amounts must be declared.
Canada Pension Plan and Old Age Security
Evacuated residents of Alberta who receive physical pension cheques by mail will have their cheques held for pick-up at select Canada Post locations.
For a list of pick-up locations, please visit Canada Post - Important information for evacuated residents of Alberta.
Service Canada and passport offices
Visit the website to find out whether offices in your area have been affected by flooding or wildfires. If an office is closed, a notification will appear at the top of the page.
Canada Student Loan and Canada Apprentice Loan borrowers living in New Brunswick, Quebec and Ontario
Are you affected by flooding and need help making your loan payments?
- Contact the National Student Loan Service Centre at 1-888-815‑4514 to fast-track your application for the Repayment Assistance Plan for Student Loans.
- Contact the Canada Apprentice Loan Service Centre at 1-855-844‑5670 to fast-track your application for the Repayment Assistance Plan for Apprentice Loans.
For more information
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