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It is easier to complete the blocks in the ROE form by following a specific order?
This Service Canada tutorial provides advice on the recommended order for completing the blocks in the Record of Employment (ROE) form.
For descriptions and detailed information on each block of the ROE form, see the online tutorial, Completing the ROE form: Block-by-block instructions.
Blocks 1 to 9, 13 and 14 - General information
Complete Blocks 1 through 9. Blocks 13 and 14 are optional. If you plan to complete them, do so now.
Refer to the guide, Example of a blank ROE form.
Blocks 10 to 12 - Period of employment information
This information provides you with the timeframe you need to report an employee's insurable hours and earnings.
Blocks 17A, 17B and 17C – Separation payments
See the tutorial, Block 17, Separation payments, for more information.
Block 15A - Total insurable hours
Calculate the number of insurable hours and enter that number in Block 15A.
Insurable earnings on a paper ROE
For paper ROEs, only complete Block 15C if the employee did not receive insurable earnings in one or more pay periods, or if you opt to do so in order to provide us with the necessary information for the variable best weeks.
Insurable earnings on an electronic ROE
For electronic ROEs, you must always enter all insurable earnings for each pay period.
The number of pay periods depends on your pay period type (for example, weekly, monthly). Refer to the guide, How to Complete the Record of Employment Form, for detailed information.
Remember to include the insurable separation payments you entered in Block 17 in the total amount for the final pay period (P.P. 1) in Block 15C.
Block 15B - Total insurable earnings
Next, enter the total insurable earnings in Block 15B.
Remember to include the insurable separation payments you entered in Block 17 in the total amount for the final pay period (P.P. 1) in the total insurable earnings in Block 15B.
Block 16 - Reason for issuing this ROE
In Block 16, enter the code that best corresponds to the reason for issuing the ROE .
Also in Block 16, you must enter the full name and telephone number of the person in your organization who is readily available to provide more information or clarification about the reason for issuing the ROE, should Service Canada require it.
Code K – Other should only be used in exceptional circumstances.
Blocks 18 to 22
With electronic ROEs, if you include a comment in Block 18 it triggers a manual review, which slows ROE processing. Only use Block 18 in exceptional circumstances.
Refer to the guide How to Complete the Record of Employment Form for detailed information on when to use comments.
In Block 22, the person who is completing the ROE certifies that the information on the ROE is correct.
To save time, complete Records of Employment in the following order:
- Blocks 1 to 9, 13 and 14
- Blocks 10 to 12
- Blocks 17A, 17B, and 17C
- Blocks 15A, 15B and 15C
- Block 16
- Blocks 18 to 22
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