Why use HIFIS?

You see it every day as a front-line worker or administrator: youth, women, immigrants or seniors who have no home, or live in substandard housing. By working in a shelter or service provider, you are committed to helping individual clients and families on a daily basis.

HIFIS allows service providers to connect information about clients (such as name, demographic information and cause of homelessness) to information about the services they receive (including dates and results of the intervention).

How can using HIFIS help you address the challenge of homelessness?

  • HIFIS information can be used to understand your clients and their immediate needs.
  • HIFIS 3.8 has functions to assist with daily operations such as quick check-ins through the Express Lane; Messaging; Waiting Lists; and even Case Management.
  • The reporting function saves you time gathering information required by your funders, which can increase the time you spend working directly with clients.
  • At national, provincial and local levels, non-identifying data from HIFIS can help researchers, funders, and policy makers:
    • understand the underlying issues
    • know the size and location of the homelessness population (individuals and families)
    • analyze the effectiveness of programs and interventions.

Communities, researchers and stakeholders will be able to use this data to work together to determine how to meet the needs of the homeless populations across the country.

Did you know?
Over 400 shelters and service providers are registered as HIFIS users. Shelters that are part of the HIFIS initiative can share best practices in shelter and service provision management, reporting templates, and in the future, bed or service availability.

Challenge Activity
Refresh your knowledge about the Homeless Individuals and Families Information System (HIFIS) and the Homelessness Partnering Strategy. You can refer to the links indicated for more information.

Complete the Challenge Activity

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