Booking In a Family Simulation

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Transcript

TranscriptWelcome to the Booking In a Family and Assigning Beds simulation.

In this simulation, you will book a family into a shelter. From the Front Desk menu, enter the Reception screen.

The Reception screen displays a list of all visible clients in the system and their status at the shelter. If a client's name is highlighted in green or yellow, he or she is currently booked in. If it is highlighted in red or orange, the client is barred. Select Lara Simpson and then open the Book-In screen to book her and her family into the shelter.

You now need to indicate that all the family members will be booked in by selecting each person in the family list.

In the Book-In screen, your default Service Provider will be pre-selected, but you want to book them into the House of Hope shelter.

Lara Simpson's family is entering the shelter because they are experiencing a financial crisis.

For up-to-date reporting, you should book clients in on the day that they stay in the shelter. For the purposes of this simulation, however, enter the book in date as March 6, 2012.

Select the Assign Beds button to open the Shelter Map screen.

The Shelter Map is a visual representation of the shelter's rooms and beds. Select the icon representing each person and then select the appropriate bed. In the actual software you would drag and drop the icon into the bed. This assigns the client to that bed.

After each client has been assigned a bed in the shelter, exit the Shelter Map. Ensure the accuracy of the input in the book-in screen before saving.

You have successfully booked a client into a shelter using the graphical book-in screen. This is the end of the simulation.

Return to Using the Shelter Map

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