Barring, Turnaways and Reservations: Welcome

In this module you will learn what to do with clients that you cannot book into your shelter. You may not be able to book clients into your shelter because there are no beds available, or sometimes clients have been barred from the shelter. You will also learn how to create a reservation for a client for a future stay.

This module contains the following topics. Select a link to access a topic or use the "Next Page" button to progress through the topics in order.

Barring a Client
Recognize the record of a client who has been barred, and learn how to bar a client for a set period of time.

Turning Away a Client
Learn how to turn away a client in HIFIS and how to indicate your reasons, so other staff members are aware.

Reserve a future stay for a client.

A quick review of what you have learned.

Knowledge Check
A simulation of the live HIFIS application to see if you can complete the tasks you have learned.

Challenge Yourself!
You may be familiar with the contents of this module. If so, you can skip to the end of this module and try the Knowledge Check exercise.

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