Reservations

Scenario:

Janine receives a telephone call from the local police service. They have an out-of-town client being released from lock-up tomorrow who has no money and no place to stay until a family member is able to pick him up the following day.

Janine takes down the client’s vital details and creates him as a client in HIFIS.

Client Name: Csaba Vadas
Client Date of Birth: July 31, 1972

She also remembers to ask for the client’s Citizenship/Immigration status to complete the mandatory fields when creating the record. The police officer tells her the client is a Permanent Resident from Hungary.

Janine’s Challenge: Creating a reservation in HIFIS

Step by step:

1. Janine finds Reservations in the Front Desk Menu.
2. Janine selects Reservations and the following screen appears:
3. Janine selects the Add New Record button
4. She then chooses the Select Client button so she can search for and add the new client Csaba Vadas to the Reservations list.
5. Once she has added the client to the Reservations list the following screen appears:
6. Janine fills in the Mandatory fields, including date, the Agency that has made the request for the reservation, and to ensure there is enough information, she also puts in a description.
7. Finally she selects the Save button to save the record.

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References

Add New Record button

Select Client button

Save button