Backing up the Database

Why Back Up?

HIFIS is all about the clients. An important reason why HIFIS is used is to provide data about the clients you serve to people who can analyse it and use it to help address homelessness locally, provincially and nationally.

Whenever you store information on a computer it is important to keep in mind that the information could be lost if something goes wrong. Most service providers try to reduce the risk of losing data by doing regular backups of their important information.

Regular backups of the HIFIS database will ensure your data is saved.

How often to backup?

It depends on your shelter or service provider. If you work in a large shelter, daily backups make sense. If you work in a smaller shelter, you may still want to back up your data at least every other day.

Step by Step: Backing Up

Screen Shot of Control Panel page with the Backup button circled.
  1. From the Control Panel, select the Backup button.
  2. The following screen will appear: Screen Shot of the Backup dialogue box.
  3. Select Backup
  4. When the backup is completed you will see a screen which says “Backup completed successfully”
  5. Select “OK”

Helpful Hint
When you log in to HIFIS a Backup Reminder will pop up if you have not backed up HIFIS in a certain number of days (this period of time is set by your Administrator). To backup the database, follow steps 3, 4 and 5 outlined above.

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