Non-Shelter Knowledge Check Simulation

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For further assistance, refer to Using the Demonstrations and Simulations.

Scenario

It is 10 a.m. on January 5, 2012. You are a staff member at a food bank. A woman in need of assistance arrives. You learn that her name is Lucia Andrada. She was born on November 3, 1945. She is a permanent resident of Canada and a non-aboriginal. Lucia was born in Portugal. She gives you her health card as Identification. Her health card contains the following information:

  • ID Type: Health Card
  • ID Description: Ontario Health Card
  • ID Number: 4519-113-198

You learn that Lucia is experiencing a financial crisis. She is in need of food. You have one food hamper to give her.

You need to:

  • Create a client record for Lucy
  • Complete the appropriate Client Details tabs
  • Record the food bank item.

Be sure to record all information in the order presented in the scenario.

Transcript

Welcome to the HIFIS Basics Non-Shelter Simulation.

This simulation will enable you to complete some HIFIS tasks based on a possible scenario.

Complete the tasks using the information provided in the scenario. The scenario can be reviewed at any time underneath this video.

It is 10 am on January 5th, 2012. You are a staff member at a food bank. A woman arrives who is in need of assistance. You learn that her name is Lucia Andrada. She was born on November 3, 1945. She is a permanent resident of Canada and a non-aboriginal. Lucia was born in Portugal. She gives you her health card as Identification. Her health card is: 4519 113 198.

You learn that Lucia is experiencing a financial crisis. She is need of food. You have one food hamper to give her. Lucia also requires a follow-up appointment on February 5th, 2012.

You need to: create a client record for Lucy, complete the appropriate Client Details tabs, and record the food bank item she is receiving.

Be sure to record all information in the order presented in the scenario.

You have successfully created a client record. Proceed to the next task.

You have successfully recorded Lucia's client details. Proceed to the next task.

Congratulations! You have successfully completed the HIFIS Non-Shelter Basics simulation.

Return to Basics Knowledge Check

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