Frequently asked questions - New Horizons for Seniors Program

From: Employment and Social Development Canada

About the program

Q.1 What is the New Horizons for Seniors Program

A.1 The New Horizons for Seniors Program is a federal grants and contributions program that supports projects designed by and for seniors. Through the NHSP, the Government of Canada encourages seniors to share their knowledge, skills and experiences to the benefit of others. NHSP funding supports community-based projects and pan-Canadian projects.

Since 2004, the NHSP has funded close to 23,600 projects in hundreds of communities across Canada, with a total Government of Canada investment of approximately $487.7 million.

The Government of Canada is investing an additional funding of $100 million over 5 years, with $20 million per year ongoing, which includes $15 million for community-based projects, for the NHSP so that it can continue to improve seniors’ quality of life and better promote their active participation in their communities.

Community based funding will support projects in communities across Canada, such as intergenerational projects where seniors are trained by students on how to use social media, and projects that create volunteer opportunities such as creating a community garden and donating the fruits and vegetables harvested to communal kitchens.

Q.2 What are the objectives of New Horizons for Seniors Program

A.2 Through the NHSP, the Government of Canada encourages seniors to share their knowledge, skills and experience to the benefit of others. The objectives of the NHSP are:

  • promoting volunteerism among seniors
  • engaging seniors in the community through mentoring of others
  • expanding awareness of elder abuse, including financial abuse
  • supporting social participation and inclusion of seniors, and
  • providing capital assistance for new and existing community projects and/or programs for seniors

Q.3 What are the New Horizons for Seniors Program national priorities for the 2019 to 2020 Call for Proposals

A.3 National priorities for this year’s call have been established following consultations and engagement with senior communities. The three priorities are as follows:

  • preventing elder abuse and fraud, including measures to reduce crimes and harms against seniors
  • supporting healthy aging in community, addressing dementia, including community supports and intergenerational housing, and
  • counteracting ageism in the workplace to promote labour market retention of seniors

Note: Applicants must ensure that for the up to $5,000 small grant pilot projects, at least one of these national priorities are reflected in the proposed project.
For applicants of grants up to $25,000, identifying a national priority within your project is not required, however will be favoured within the assessment process.

Q.4 What funding opportunities does the New Horizons for Seniors Program, community-based funding offer

A.4 The New Horizons for Seniors Program, community-based funding, provides 2 types of grants:

  • Community-based grants up to $25,000
  • Community-based up to $5,000 small grants pilot project

Q.5 What is the $5,000 small grants pilot project

A.5 For a second year, NHSP proposes a new way to partner with organizations that serve vulnerable seniors. This pilot is targeted to organizations that have not received funding within the last 5 years (including the fiscal year 2014 to 2015 NHSP Call for proposals). Eligible organizations can receive up to $5,000 per project.

Three funding options have been established that will allow organizations to pursue their activities and build their capacity. Project activities must align with one of the following options:

  • IT equipment upgrade: For example, to purchase computers or tablets to offer activities related to the use of computers, the Internet and social media.
  • Capital assistance: For example to purchase material and equipment to offer new activities or to ensure the continuity of current activities.
  • Promote volunteerism to increase an organization’s capacity: For example, through mentorship and volunteering projects that require a small amount of financial aid in order to cover project-related costs.

Additionally, applicants must ensure that at least one of the national priorities is reflected in the proposed project.

Q.6 Are renovations and repairs eligible expenses under the $5,000 small grant

A.6 Under this year’s Call for Proposals, repairs and renovations are eligible for funding.

Q.7 Can we submit a project under both the $25,000 grant and the $5,000 small grant

A.7 No. Under this year’s Call for Proposals, applicants cannot submit a project under both funding opportunities. Note that only applicants that have not received funding in the last five years are eligible to submit a project under the $5,000 small grant.

Q.8 We are an organization that has multiple locations. Can we submit a project for each location

A.8 Yes. Each location is eligible to submit a project. They must operate independently meaning that they have a separate governance structure. As an example, a national organization that has local and regional organizations would be eligible to submit projects for each location as long as the local and regional entities have their respective Board of Directors.

About the application process

Q.9 How can you apply for the NHSP grant

A.9 The New Horizons for Seniors Program will accept applications, from May 15, 2019 to June 21, 2019, 11:59 pm Pacific time. Applications must be submitted by email or by mail. For more details on how to apply please see the applicant guide.

In order for your Application for Funding to be eligible, it is essential that you include all the required documents by the closing date (June 21, 2019, 11:59 pm Pacific time) of the Call for Proposals.

Should you require any assistance in applying for a grant please contact:

New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island
General Delivery email box:
ATL-NHSP-PNHA@servicecanada.gc.ca

Quebec
General Delivery email box:
QC-PNHA-NHSP@servicecanada.gc.ca
1 866 233-3194 (TTY: 1 800 255-4786)

Ontario
General Delivery Email Box:
ON-NHSP-PNHA@servicecanada.gc.ca
1-866-945-7342

Alberta, British Columbia, Manitoba, Nunavut, Saskatchewan, Northwest Territories and Yukon
General Delivery email box:
W-T-NHSP-PNHA@servicecanada.gc.ca

Q.10 Who is eligible to apply for New Horizons for Seniors Program funding

A.10 Eligible recipients for grant and contribution funding include:

  • not-for-profit organizations, community-based coalitions, networks and ad hoc committees
  • for-profit organizations, provided that the nature and intent of the activity are non‑commercial, do not generate profit and fit within the program objectives
  • municipal governments, band/tribal councils and other Indigenous organizations, research and educational institutions, including school boards, school districts, and
  • public health and social services institutions, as well as universities, colleges and CEGEPs (these organizations are eligible with the agreement of their provincial or territorial government.)

Q.11 If my organization has just received a positive response about our funding submitted in the 2018 to 2019 call for proposals, are we still eligible to apply for a new project for this call for proposal

A.11 Yes, organizations that have just received funding for a project that they submitted in the 2018 to 2019 Call for proposal (CFP) are eligible to apply for this CFP; and are invited to consult the applicant guides, for small grants and projects up to $25,000 to know more about this year program parameters.

Q.12 How do I know that my project proposal has been received

A.12 If you submitted your project proposal via email, you will receive a notification advising that your project has been received. If you submitted your project proposal via mail, you will receive a letter from Service Canada 21 days following the receipt of your project proposal.

Q.13 I can’t find the application form on the website

A.13 The NHSP website has been updated. The application is easier to find. You can find the application form under the “Application period section” by clicking on “Complete your application form”

Q.14 I am having issues with downloading the application form

A.14 The application uses PDF form technology. To print these high-quality PDF forms, you must have a PDF reader installed on your computer. If you do not already have such a reader, there are several available on the Internet : Adobe Reader 8 and Foxit Reader which you can download. The form(s) are available in these formats.

You can also print the application and fill-it by hand. Click on “View and print the application form”.

If you are still experiencing issues, please contact the Service Canada office of your province or territory.

Improvements made to the program

Q.15 What improvements have been made for the 2019 to 2020 call for proposals

A.15 The application form and submission process has been streamlined based on input received from stakeholders in order to simplify the information requested such as:

  • The requirement to have multiple support letters has been reduced to one
  • The requirements for multiple quotes for capital costs related to repairs and renovations has been reduced to one
  • Applications are now accepted by email, and
  • The application form has been reduced to 37 questions compared to 65 questions in fiscal year 2018 to 2019

Q.16 Question number 6 is confusing in the application form. Do I have to provide a Canada Revenue Agency (CRA) business number and a copy of my CRA document

A.16 If you have provided a CRA business number, you do not need to provide a copy of the CRA document. If you do not have a CRA business number, you need to provide one of the following:

  • your provincial/territorial corporation number (in other words the number found on your Letters Patent);
  • your federal corporation number with Industry Canada;
  • a document confirming the proof of operations for your organization.

Q.17 Who can provide letters of support for projects and what should be included

A.17 Applicants are required to provide at least one letter of support that articulate how the project would have a positive impact on the community. The letter can be provided from an organization, a community representative, or an individual who supports the project.

Q.18 How many quotes are required for repair or renovation projects

A.18 New for 2019 to 2020 call for proposals, applicants are only required to provide one quote for each eligible repair and renovation project activities rather than 3 as was required in previous years. The quote may be used as part of the assessment of the application to justify projected costs including the appropriateness of the budget.

Q.19 How can an application for funding be emailed

A.19 Funding applications can now be emailed no later than June 21, 2019 11:59 pm (Pacific time) to the respective regional address below:

New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island
General Delivery email box:
ATL-NHSP-PNHA@servicecanada.gc.ca

Quebec
General Delivery email box:
QC-PNHA-NHSP@servicecanada.gc.ca
1 866 233-3194 (TTY: 1 800 255-4786)

Ontario
General Delivery Email Box:
ON-NHSP-PNHA@servicecanada.gc.ca
1-866-945-7342

Alberta, British Columbia, Manitoba, Nunavut, Saskatchewan, Northwest Territories and Yukon
General Delivery email box:
W-T-NHSP-PNHA@servicecanada.gc.ca

Q.20 How has the application form changed

A.20 The application form has been simplified and the number of questions reduced. Additionally, the form no longer requires a signature, which has been replaced by an attestation. This will make it easier to email the completed form without the need to sign, scan, and print.

Q.21 If I received funding under the $5,000 small grants pilot initiative last year can I apply for the $25,000 grant this year

A.21 Yes, previous recipients of the $5,000 small grants pilot initiative are eligible to apply for the $25,000 under the current call for proposals. However, they are not eligible to apply for a small grant, since this pilot project targets organizations that have not received funding within the last 5 years (including the fiscal year 2014 to 2015 NHSP Call for Proposals).

Examples of projects under the $25,000 grant

Q.22 What types of activities or expenses have been supported previously that could support individuals living in their own homes, ageing with dignity, or staying connected to their community

A.22 Proposed projects and activities must clearly demonstrate how they are led by seniors and for seniors and would address the isolation and vulnerability of seniors. Examples of projects and activities that were previously approved for funding included:

  • supporting senior volunteers to visit other seniors in their homes and assist with household chores, cooking as well as provide companionship
  • raising awareness about social inclusion and sharing information on community resources and recreational activities, and
  • developing and hosting workshops, speaker series or information sessions on topics of social inclusion

Q.23 What types of activities and expenses were funded previously that could be supported focusing on safety, preventing elder abuse, and ageism in the workplace

A.23 Applicants must demonstrated how their proposal is led by seniors and how it expand the awareness of elder abuse, including financial abuse. Examples of projects and activities that have been approved for funding previously include:

  • designing and developing a toolkit (tear away sheet with important phone numbers, list of local information hubs, guidelines to accessing various services, facts sheets on legislation, etc.) that would be distributed by volunteers from all age ranges within the community, and
  • expenses related to consulting with legal services on the contents of the toolkit, and mailing the toolkit to households across the region
  • developing and delivering information sessions to local businesses to raise awareness on ageism in the workplace including addressing prejudices, and negative stereotypes about older workers by showing the advantages of an age inclusive and diverse workplace

Q.24 Are transportation services an eligible activity/expense

A.24 Yes, support for transportation services in rural and remote areas will continue to be eligible for funding. For example, a project was funded that involved hiring of an individual to coordinate a transportation service or senior volunteers to transport seniors in rural and remote locations to attend recreational activities, medical appointments and other activities that would alleviate social isolation and support health aging.

Examples of projects under the $5,000 grant

Q.25 How could healthy aging be supported under this grant

A.25 Proposals must demonstrate how the project is senior-led and could include some of the following activities that have been supported previously:

  • promoting healthy aging through the coordination of monthly recreational activities for senior caregivers such as yoga, meditation, and wellness workshops, and
  • eligible expenses for these activities have included a paid coordinator and facility rentals

Q.26 What types of IT equipment purchases could be supported by a small grant

A.26 Given that computers, the Internet and social media can be useful tools in alleviating seniors’ sense of isolation, organizations could apply for a small grant. The objective is to ensure the implementation of new activities, the continuity of current activities or to purchase computers or tablets to offer activities related to the use of computers, the Internet and social media.

The following are some examples of the types of activities that have been funded:

  • Computers were purchased to allow students to train seniors on the use of Skype, social media, computer games, basic programs (email), or how to use tablets as cameras to capture culturally significant artefacts, etc. In turn, seniors would teach other seniors their new skills (train the trainer)
  • Developing material such as a presentation to be used when offering information sessions on elder abuse, such as how to deal with bullying, financial abuse, etc
  • Promoting volunteerism where a video project was developed to capture elders and seniors stories about their lives

Regional Committees

Q.27 What is the role of a Regional Committee

A. 27 Regional Committees were formed in each province and territory across Canada to maintain a regional perspective and help ensure that funding decisions are fair, open and transparent. Committee members include representatives from government and seniors organizations, as well as other people actively involved in addressing seniors’ issues.

During the application assessment process, committee members rely on their knowledge of the community and the organizations to make informed decisions about project proposals and help determine which projects should be prioritized for NHSP funding. Service Canada will make the final funding decision based on the assessment of proposals and the review of Regional Committees.

Note: For the province of Quebec a Joint Management Committee, composed of officials and representatives of Service Canada, the Secrétariat des aînés of the Government of Quebec, manages an evaluation process equivalent to the functions of regional committees that are in place in the other provinces and territories.

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