Language selection

Search

My Service Canada Account

My Service Canada Account (MSCA) is a secure online portal that lets you apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan disability and Old Age Security (OAS).

Service interruptions

  • Please be advised that MSCA will be unavailable from 4:00 am to 7:00 am on Saturday, April 17, 2021 EST

Please read about our systems maintenance

  • Internet Explorer (IE) is no longer supported. To avoid access issues, please use a recommended Web browser
  • Some users may experience access issues. We are working on resolving the problem
  • The link between MSCA and the CRA My Account is not available
  • The direct deposit, mailing address and telephone number services are unavailable. To make a change, you can:

Please read our latest notices

Keep your personal information

Safety tips

  • Be aware of your surroundings when you enter passwords and PINs in public
  • Don't give out or share passwords or PINs online or over the phone, even with family
  • Log off or sign out of accounts and websites when you are finished; don't just close your browser
  • Turn multi-factor authentication on for your account (to receive a text message, for example, to confirm it's you signing in)

Sign in

If you already have an access code or a provincial digital ID, choose an option to access MSCA:

New user

If you do not have an account, choose an option to register:

What you can do in MSCA

Avoid technical problems in MSCA

  • Don't bookmark secure MSCA pages (which means the pages you see after you sign in)
  • Use one of the following Web browser:
    • Google Chrome (version 84 or newer)
    • Safari (version 13.1.2 or newer)
    • Microsoft Edge (version 85 or newer)
    • Mozilla Firefox (version 68 or newer)
  • Enable cookies and JavaScript in your browser

Contact information

Contact the following programs with any questions you may have:

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: