Passport services - COVID-19
Canadians with urgent travel needs may obtain passport services if they:
- have a serious illness, or must tend to the serious illness or death of another individual they have had a relationship with;
- suffer from economic hardships due to loss of job or business (the cost of an airline, bus or train ticket does not constitute economic hardship); or
- must travel for humanitarian grounds, supported by the requesting organization.
If you meet one of the above criteria, you may contact the Passport Call Centre at 1-800-567-6868 or fill out the Service Canada e-form.
If you do not meet the above criteria, or are experiencing symptoms such as cough, fever, difficulty breathing or you are in self-isolation or quarantine, please delay submitting your passport application until further notice.
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