Financial Consumer Agency of Canada
New guideline for banks2022-01-27
FCAC publishes a new Guideline on Complaint-Handling Procedures for Banks and Authorized Foreign Banks.
FCAC invites comments on a proposed Guideline on Whistleblowing Procedures for Banks and Authorized Foreign Banks.
Statements and alerts
Services and information
What to do if you have financial hardship due to this pandemic.
The steps for making a complaint to a bank or other federally regulated financial institution.
Budgeting, banking, money transfers, insurance and planning your finances at different life stages.
Managing debt, credit reports, mortgages, credit cards, loans, lines of credit and more.
Savings and investment types, options, setting goals and choosing a financial advisor.
How much money you'll need, where your money will come from, budgeting and paying off student debt.
Retirement planning, public and registered pensions, RRSPs, RRIFs, retirement income calculator and more.
Tools to help you choose a bank account and credit card, including budget and mortgage calculators.
Educational materials to help students and adults increase their financial knowledge and skills.
A one-stop source for resources and events from Canadian organizations on budgeting, saving, investing and more.
Financial entity obligations, Supervision Framework, guidelines, bulletins, decisions, mandatory reporting and more.
National strategy for financial literacy, wellness in the workplace, newsletter, blog, committees, conference.
Merchants’ rights, how card payments work, choosing a service provider.
Identity theft, types of fraud, counterfeit money and other threats or scams.
What we are doing
Financial Literacy Newsletter
Read the special edition of the newsletter for Financial Literacy Month.
Financial Consumer Protection Framework Regulations
Regulations to support the coming into force of the new Financial Consumer Protection Framework have been published.
National Financial Literacy Strategy
A 5-year plan to create a more accessible, inclusive, and effective financial literacy ecosystem for all Canadians.
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