2.5.3 Protect yourself from debit card fraud
What can you do to protect yourself from debit card fraud?
Here are some tips:
- Always protect your personal identification number (PIN): use your shoulder or your hand to shield your PIN when entering it into the keypad.
- Never tell anyone your PIN—including family, friends, financial institution employees or law enforcement agencies.
- Keep your debit card in a safe place and don't lend it. If someone knows your PIN, change it immediately or cancel the card.
- Memorize your PIN. If you must write it down, disguise it. For example, re-arrange the numbers, substitute other numerals or symbols or keep it with other information. Keep it separate from your card.
- When selecting a PIN, don't use obvious information. You could be responsible if you use your name, address, telephone number, date of birth or social insurance number.
- If your card is lost, stolen or stuck in an automated teller machine (ATM), or if you find that there has been an unauthorized transaction, notify your financial institution immediately.
- Watch out for anyone (or a camera) that might be able to see your PIN.
- Swipe the card yourself, or watch if you give it to a clerk to swipe.
- If you have made a purchase that does not show up on your monthly statement, notify your financial institution. The card reader used for the purchase may have been a fake machine designed to steal your PIN.
For more information about debit card frauds and other scams, check out these resources:
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