6.3.2 Choosing an insurance agent or broker

Dealing with a licensed agent or registered broker will help to ensure that he or she is properly trained and has the resources to provide you with the insurance services you need. You may wish to contact the insurance regulator in your province or territory to confirm that your agent or broker is licensed or registered to do business there. You can also consult the Financial Consumer Agency of Canada page on Federal oversight bodies and other regulators for a list of provincial and territorial insurance regulators.

Here are some questions you should ask an insurance broker or agent before you buy insurance:


Never pay a fee to insurance agents or brokers. This is not a normal practice and could be a scam. Licensed insurance agents and brokers receive payment from the insurance company and generally do not charge fees.

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