Changes to a mortgage agreement: rights and responsibilities
If your original mortgage agreement is with a federally regulated financial institution and the agreement is changed, your lender must provide details of any changes to information it was required to disclose to you for the initial agreement in writing, within 30 days of the date the amendment was made. The financial institution may provide this information to you electronically if you consent to receive required information in electronic format rather than as paper documents.
What you should do if you feel your rights are not being respected
If you feel that a federally regulated financial institution is not respecting your rights, contact the Financial Consumer Agency of Canada.
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