General Occupational Health Advisory (COVID-19): Annex A - Advice for federal employees at points of entry in Canada

From: Health Canada

Updated: 10 July 2020
Public Service Occupational Health Program (PSOHP)
Please note that this advice may change as more information becomes available.

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For general information and advice on the novel coronavirus (COVID-19), please refer to PSOHP's General Occupational Health Advisory. Additional information is available at and the COVID-19 site for Government of Canada employees.

Hygiene measures

Cleaning protocols

All employees should follow the measures recommended by the Public Health Agency of Canada for Preventing COVID-19 in the Workplace: Employers, Employees and Essential Service Workers.


In addition to the information in PSOHP's General Occupational Health Advisory, the following recommendations apply for federal employees working at all points of entry (e.g., airports, marine ports and Canadian land border crossings) and specifically for those who work with travelers and crew personnel:

If the employee comes in contact with a traveler or crew personnel who is ill:

Personal protective equipment (PPE) recommendations

Outside of the health care context, PPE should only be used as per the department's PPE program, based on a risk assessment that considers both the risk associated with a specific task/activity and the characteristics of the source of the infection (e.g., a sick person or a contaminated environment). The use of respirators (e.g., N95 respirators) for COVID-19 is not recommended except for some specific medical procedures.

PSOHP recommends the use of the following PPE for federal employees at points of entry to Canada:

It is important to avoid all contact between the medical gloves and your eyes/nose/mouth to prevent potential transmission of the virus. Consistently use good hand hygiene measures. If hands are visibly soiled, wash them with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer when soap and water are not available.

All staff should be trained on the correct technique and sequence for putting on (donning) and taking off (doffing) their PPE. Each department's occupational health and safety team can recommend the choice and use of PPE.

Other measures: Non-medical masks and cloth face coverings

When all other measures relating to physical distancing and physical barriers are exhausted, impractical or not feasible, non-medical masks (NMMs) and/or cloth face coverings are an additional measure that can be used to protect others around them. They are to be worn when physical distancing is not possible or is unpredictable.

Sources of information

Public Health Agency of Canada

Global Affairs Canada

Office of the Chief Human Resources Officer

Justice Canada

Employment and Social Development Canada Labour Program

Canadian Centre for Occupational Health and Safety

World Health Organization

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