Get help with problematic substance use

Are you struggling with problematic substance use? Is someone you care about having a problem? Help is available, whether you need it for yourself, a friend or a family member. Many resources are available to answer your questions, offer advice or give hands-on help. If you need assistance, contact any of these organizations or groups.

On this page

National help resources

Help resources in your province or territory


British Columbia

  • Alcohol and Drug Information and Referral Service
    This service is available to people across B.C. needing help with any kind of substance use issues 24 hours a day. It provides information and referral to education, prevention and treatment services and regulatory agencies.
    Toll-Free: 1-800-663-1441
    Lower Mainland: 604-660-9382
  • HealthLink BC
    HealthLink BC helps you learn about health topics, check your symptoms and find the health services and resources that you need for healthy living. Call 8-1-1 to consult with a nurse, pharmacist or dietitian or visit for easy access to help you find the health services you need, closest to where you live. Translation services are available in over 130 languages on request.
    Anywhere in B.C.: 8-1-1
    TTY (Deaf and hearing-impaired): 7-1-1
  • BC Crisis Line
    Toll-Free: 310-6789 (no area code needed)
  • Kelty Mental Health Resource Centre
    A provincial resource centre that provides mental health and substance use information, resources and peer support to children, youth and their families from across B.C.
    Toll-Free: 1-800-665-1822
    Lower Mainland: 604-875-2084
  • BC Mental Health and Substance Use Services
    Tel: 604-875-2345 or toll-free (in B.C. only)
  • Mind Check
    Designed to help youth and young adults in British Columbia check out how they are feeling and quickly connect to mental health resources and support. Support includes education, self-care tools, website links, and assistance in connecting to local professional resources.
  • Here to Help
    Provides access to information on mental health, mental disorders and substance use problems and disorders.


  • Government of Manitoba, Healthy Living and Seniors, Addictions
    Provincial Adult Addictions Information
    Toll-Free Line: 1-855-662-6605
  • Youth Addictions Centralized Intake Service
    Toll-Free Line: 1-877-710-3999
  • Addictions Foundation of Manitoba
  • Resource Assistance for Youth (RaY)
  • Mobile Crisis Services
    Winnipeg RHA - Adult Mobile Crisis Service: 204-940-1781
    Youth Mobile Crisis Team: 204-949-4777

    Interlake-Eastern RHA - Mobile Crisis Services: 204-482-5376 or toll free 1-877-499-8770

    Prairie Mountain Health - Mobile Crisis Unit: 204-725-4411

    Southern Health - East of Red River Mental Health
    Access Crisis Response Services/Warm Call line: 204-326-9276 or 1-888-617-7715

    Southern Health - West of Red River Mental Health
    Access Crisis Response: 1-866-588-1697

    Crisis Line
    24 Hour Crisis Line: 204-786-8686

New Brunswick

Newfoundland and Labrador

Northwest Territories

Nova Scotia



  • Ministry of Health and Long Term Care, Mental Health and Addictions
  • ConnexOntario, Drug and Alcohol Helpline
    Provides free, confidential and anonymous information services about drug and alcohol addiction services in Ontario, by phone, email or web chat, 24/7/365.
    Toll-Free: 1-800-565-8603
  • Parent Action on Drugs
    Develops programs and resources for parents, youth, educators, health promoters and communities related to problematic substance use.
  • Good2Talk
    Is a free, confidential and anonymous helpline (24/7/365) for post-secondary students (17-25) in Ontario that provides professional counselling and information and referrals on mental health, addictions and well-being.
    Toll-Free: 1-866-925-5454

Prince Edward Island


  • Ministère de la Santé et des Services sociaux
    Government of Québec website.
  • Drugs: Help and Referrals
    Call toll-free from anywhere in Quebec or locally in Montreal.
    Toll-Free: 1-800-265-2626
    Montreal: 514-527-2626
  • Tel-jeunes
    Helpline for youth. Call 24 hours/day, 7 days/week toll-free anywhere in Quebec.
    Toll-Free: 1-800-263-2266
    514-600-1002 (text messaging, from 8am to 10pm)
  • LigneParents
    Helpline for parents. Call 24 hours/day, 7 days/week toll-free anywhere in Quebec.
    Toll-Free: 1-800-361-5085



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