3.4 Skills list describing the technology skills required by the 21st-century museum knowledge worker

The following is a summary of the technological skills enumerated in job profiles and descriptions for specific positions. These lists are compilations of skills indicated for specific job postings, and therefore not all skills are necessary for all jobs in each sector. In a small number of instances, some software should be considered appropriate to the institution in question, and not the larger job profile itself.

**Museum workers should have a good understanding of Digital Asset Management. A subset of Enterprise Content Management (ECM), Digital Asset Management (DAM) consists of the tasks and the decisions surrounding the ingestion, annotation, cataloguing, storage, and retrieval of digital assets, including digital images, animations, videos, and music files. DAM can also refer to the protocol for downloading, renaming, backing up, rating, grouping, archiving, optimizing, maintaining, thinning, and exporting these files. Within a DAM infrastructure, each asset is referenced and managed by its metadata. Some museum workers, in particular curators and collections managers who work within a DAM infrastructure, must therefore be proficient in using appropriate metadata standards and have a solid understanding of information management practices. Many interviewees highlighted the importance of the collection management system.