Sponsorship Agreement Holder (SAH) agreement actions

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

This page contains guidance on how the Department of Immigration, Refugees and Citizenship Canada (IRCC) will proceed when there are concerns regarding potential or actual compliance issues for a Sponsorship Agreement Holder (SAH) with any of the responsibilities outlined in the Sponsorship Agreement (PDF, 610 KB).

Key messages

Any potential compliance issues or actual breaches of agreement responsibilities may result in Immigration, Refugees and Citizenship Canada (IRCC) imposing Sponsorship Agreement actions. These agreement actions are as follows:

Agreement actions may impact future Sponsorship Applications being submitted, Sponsorship Applications already submitted, and Sponsorship Applications where the undertakings have already been approved.

Legal references

IRPA and IRPR

All sponsors, including Sponsorship Agreement Holders (SAHs), Groups of Five and Community Sponsors, are subject to the Immigration and Refugee Protection Act (IRPA) and to the Immigration and Refugee Protection Regulations (IRPR).  Refugee sponsorship regulations focus on the requirements for being a sponsor and how to submit a Sponsorship Application.

Undertaking and Settlement Plan

The responsibilities of sponsors, once the refugee has arrived, are contained in the Sponsorship Undertaking and Settlement Plan, which is a contract that sponsors sign and submit to the Department for each case. By signing the Sponsorship Undertaking and Settlement Plan, the sponsor assumes responsibility for supporting the refugee for the duration of the sponsorship period.

Sponsorship Agreement

Under s. 152 of the IRPR, the Minister may enter into a Sponsorship Agreement with a sponsor for the purpose of facilitating the processing of Sponsorship Applications.

On this page

Agreement actions

The Department of Immigration, Refugees and Citizenship Canada (IRCC) will provide a written notification to the Sponsorship Agreement Holder (SAH) when a Sponsorship Agreement action is initiated. The Sponsorship Agreement sets out 3 agreement actions that the Department may undertake: Check-in Period, Not in Good Standing, and Cancellation.

Check-in Period

Not in Good Standing

Agreement Cancellation

Delegation of Authority

Agreement actions overview

The Sponsorship Agreement (agreement) sets out 3 agreement actions that the Department of Immigration, Refugees and Citizenship Canada (IRCC) may undertake when the Sponsorship Agreement may have been or has been breached: Check-in Period, Not in Good Standing, and Cancellation. Each action carries different consequences, generally proceeding sequentially. However, the agreement does provide for non-sequential application, that is, moving directly to Not in Good Standing or Cancellation status, in specific circumstances.

Check-in Period

The primary objective of placing a SAH in a Check-in Period is for Immigration, Refugees and Citizenship Canada (IRCC) to work with the Sponsorship Agreement Holder (SAH) to resolve potential compliance issues and/or minor deficiencies. A Check-in Period has no impact on a SAH’s caseload with IRCC, with no penalties or limitations on a SAH’s allocation nor its open cases at Resettlement Operations Division (ROD) or overseas.

There are a number of instances that could initiate a Check-in Period, as outlined below. The issues or deficiencies could demonstrate the need for training through the Refugee Sponsorship Training Program (RSTP) and/or reflect a need for better understanding regarding the Private Sponsorship of Refugees (PSR) Program requirements or agreement responsibilities.

During the Check-in Period, IRCC and the SAH will engage collaboratively to correct the potential compliance issues and/or deficiencies found. The objective is to ensure the SAH has the ability to properly support its caseload and that it will proactively address issues before they become a concern going forward. The Check-in Period will last 1 year or until such time as IRCC is satisfied that the SAH is fulfilling the obligations set out in the Sponsorship Agreement. If the SAH successfully completes the remedial measures requested, it will exit the Check-in Period and return to its regular status under the agreement.

Criteria (non-exhaustive) that would lead to a Check-in Period

Impact (Effective from the date of the agreement status change)

While the SAH remains in good standing in terms of the Sponsorship Agreement status, upon placing a SAH in Check-in, the Department provides written notification to the SAH. This communication outlines area(s) of concern and remedial measures to be undertaken by the SAH to address these concerns, within 1 year or until such time as IRCC is satisfied that the SAH has fulfilled the obligations set in their Sponsorship Agreement.  

No penalties or limitations on a SAH’s allocation will be imposed, as the emphasis is on correcting the deficiencies found. New applications can continue to be submitted, and there is no impact on open cases at ROD or overseas.

Remedial measures that IRCC may impose during the Check-in period

Pathway out of Check-in Period

Within a 1 year period, if all remedial measures are completed in the first 6 months, and no deficiencies are found over the final 6 months of consecutive reactive monitoring activities.

Outcome at the end of the Check-in period

Note: A SAH may request an extension in writing to the 1 year period, which will be considered if there are compelling reasons for the SAH to require additional time to complete the required measures; such requests will be considered at the discretion of IRCC.

Not in Good Standing

There are a number of factors that may lead to a Sponsorship Agreement Holder (SAH) being placed in Not in Good Standing status. For example, a SAH may be moved into Not in Good Standing if the SAH was unable or unwilling to complete remedial measures within the 1 year Check-in Period. There are also a limited number of scenarios where the SAH may be placed directly into Not in Good Standing. Not in Good Standing status will last 1 year or until such time as IRCC is satisfied that the SAH is fulfilling the obligations set out in the Sponsorship Agreement. If the SAH successfully completes the remedial measures requested, it will exit Not in Good Standing status and return to its regular status under the agreement.

Criteria (non-exhaustive) that would lead a SAH being placed into Not in Good Standing either directly, during or at the end of the 1 year Check-in Period

Criteria (non-exhaustive) that would lead to a SAH being directly placed into Not in Good Standing (that is, bypassing the Check-in Period)

Under Not in Good Standing status, the SAH’s objective is to satisfy IRCC that they have successfully complied with the remedial measures and are able to meet the obligations under their Sponsorship Agreement.  

Impact (Effective from the date of the agreement status change)

Note: There is no option to continue in situations of case default. In such situations, all in-progress cases would need to be reviewed as a SAH in case default status is no longer eligible to sponsor as per the Immigration and Refugee Protection Regulations (IRPR).

Remedial measures that IRCC may impose during the Not in Good Standing Status

Pathway back into Good Standing

Note: A SAH may request an extension in writing to the 1 year period, which will be considered if there are compelling reasons for the SAH to require additional time.

Outcome at the end of the Not in Good Standing period

Agreement Cancellation

An agreement may be cancelled if, following a Not in Good Standing status, Immigration, Refugees and Citizenship Canada (IRCC) determines that a Sponsorship Agreement Holder (SAH) is unable to comply with their Sponsorship Agreement and that, given an additional period of time, a SAH cannot bring itself into compliance with their Sponsorship Agreement, based on its remedial measures, or information obtained during the Not in Good Standing Status.

An agreement may also be cancelled without a Check-in Period or Not in Good Standing status, if the Deputy Head or the Deputy Head's delegate gives written notice that the Minister or the Minister’s delegate is of the opinion that the SAH has committed a violation so egregious that it could bring the Department or Private Sponsorship of Refugees (PSR) Program into disrepute and/or multiple cases have been found to be in sponsorship default.

Criteria (non-exhaustive) that would lead a SAH moving from Not in Good Standing status to an Agreement Cancellation

Criteria (non-exhaustive) that would lead a SAH moving directly to an Agreement Cancellation

Impact (Effective from the date of the agreement status change)

Impact of SAH Agreement Cancellation on PSR cases in process

Application type Stage of processing Impact on application Sponsorship Agreement clause or Immigration and Refugee Protection Regulations Public policy eligibility Footnote 1
Sponsorship Application Approval of sponsor pending Application returned; no PFL issued.

Regulations: Revoking approval 155

No
Permanent resident (PR) application Approval of sponsor passed; Approval of refugee eligibility pending

Sponsorship approval revoked if SAH is not able to find new sponsor;

PFL issued to applicant to find new sponsor. If unable to find new sponsor, application is refused.

Sponsorship Agreement: 16.e) Breach Of Responsibilities – Agreement Cancellation (PDF, 610 KB)

Yes
Permanent resident (PR) application Approval of sponsor passed; Approval of refugee eligibility passed (Approval of PR application pending)

Assessment of whether sponsor is willing and able to continue sponsorship.

If yes, application will proceed.

If no, sponsorship approval revoked; PFL issued  to find new sponsor.

Sponsorship Agreement: 16.f) Breach Of Responsibilities – Agreement Cancellation (PDF, 610 KB) Yes, if sponsorship revoked
Permanent resident (PR) application Approval of PR application passed Application will proceed.
If sponsor is not willing and able to continue sponsorship, officer discretion to determine how to best proceed.
16.f) (as above) (PDF, 610 KB) Yes, if final decision reversed

Pathway to be reinstated as a SAH after an Agreement Cancellation

Reconsideration for a Cancelled Sponsorship Agreement

Ministerial delegation of authority for Sponsorship Agreements

The authority to enter into a Sponsorship Agreement with a SAH (pursuant to R152) is delegated to the Director of Sponsorship and Horizontal Policy of the Resettlement, Family & Humanitarian Branch (RFHB). The Sponsorship Agreement specifies the actions measures that could be taken.

The Sponsorship Agreement does not distinguish between different levels or the severity of infractions. However, it does provide discretion to the delegated IRCC authority to decide whether to impose an agreement action in the case of a Sponsorship Agreement infraction. The agreement also provides discretion regarding which, if any, remedial actions may be imposed both as a result of the agreement action and when the agreement is reinstated.

Impact on sponsorship caseloads – How Sponsorship Agreement and sponsor status affects applications

This section outlines how a Sponsorship Agreement Holder’s (SAH) status affects their ability to submit new applications as well as the status of their ongoing applications.

Note: All One Year Window applications, regardless of the status of the sponsor or SAH will proceed and the status of the sponsor/SAH will have no bearing on the OYW application.

How Sponsorship Agreement and sponsor status affects normal processing of applications

Sponsorship type and category Type of agreement actions and deficiencies Sponsorship not approved: Applications received prior to agreement action effective date Sponsorship not approved: Applications received after  agreement action effective date Sponsorship approved but no FIN DEC Sponsorship approved and FIN DEC positive
Sponsorship Agreement status changes Sponsorship Agreement is in Check-in Period Proceed Proceed Proceed Proceed
Sponsorship Agreement status changes Sponsorship  Agreement is Not in Good Standing Proceed Settlement plan and proof of funds required by ROD:
Assess the sponsorship applications to verify that the sponsor still meets the requirements of the Act for each application sponsored by the SAH.
If any concern(s) identified, ROD may refuse for not meeting requirements of R154(1)(a) or (b), and or/any other applicable Regulations.
Settlement plan and proof of funds required by ROD:
Conduct a pre-arrival verification to assess if the sponsor still meets the requirement of the Act for each application sponsored by the SAH. If any concern(s) identified, ROD may revoke (R155) and refuse for not meeting requirements for R154(1)(a) or (b) or/any other applicable Regulations.
Migration Office discretion
Sponsorship Agreement status changes Sponsorship Agreement is Cancelled Depends on the Sponsorship Agreement status (Active, Check-In Period or Not in Good Standing) Refuse:
As there is no Sponsorship Agreement with Minister.
Revoke:
Assessment of whether sponsor is willing and able to continue sponsorship. If yes, application will proceed.
If no, sponsorship approval revoked: PFL issued to the applicant to find new sponsor as per R139(1)(f).
Migration Office discretion
SAH found in default SAH in default Refuse
Footnote 3 : ROD renders a decision on the sponsorship, taking into account all requirements and/or applicable Regulations. Typically, Sponsorship applications at ROD will be refused, per R153(1)(c).
Refuse
Footnote 3 : ROD renders a decision on the sponsorship, taking into account all requirements and/or applicable regulations. Typically, Sponsorship applications at ROD will be refused, per R153(1)(c).
Settlement plan and proof of funds required by ROD:
Conduct a pre-arrival verification to assess if  the sponsor still meets the requirements of the Act for each application sponsored by the SAH. If any concerns identified, ROD may revoke (R155) and refuse for not meeting requirements for R154(1)(a) or (b), and or/any other applicable Regulations.
Migration Office discretion Footnote 2
SAH found in default Co-SPR or constituent group of a SAH is in default

Refuse
Footnote 3 : ROD renders a decision on the sponsorship, taking into account all requirements and/or applicable Regulations.

 

Refuse
Footnote 3 :ROD renders a decision on the sponsorship, taking into account all requirements and/or applicable Regulations.

 Settlement plan and proof of funds required by ROD:
Conduct a pre-arrival verification to assess if the sponsor still meets the requirements of the Act for each application sponsored by the SAH.
If any concerns identified, ROD may revoke (R155) and refuse for not meeting requirements for R154(1)(a) or (b), and or/any other applicable Regulations.

Migration Office discretion Footnote 2

Process for requests to add dependent(s) where the SAH is in an Agreement action status or found in default

Note: When adding a spouse or adopted child, the application must be reopened and the sponsorship re-evaluated.

Glossary

Add dependent: The addition of a family member to the Principal Applicant’s (PA) application and the Sponsorship Undertaking prior to the visa being issued overseas, typically as a result of birth or marriage.

Agreement: The agreement template negotiated between IRCC and the SAH Community through the NGO Government Committee.

Agreement cancellation: Termination of the private sponsorship relationship between the SAH and IRCC, whether initiated by the SAH or IRCC.

Allocations: The individual number of persons that each SAH can sponsor under the annual Global Cap pertaining to the Private Sponsorship of Refugees (PSR) Program.

Caseload oversight report: A report that Sponsorship Agreement Holders in Risk Management Plans B and C provide to IRCC demonstrating that they have knowledge, oversight and monitoring of their sponsorship caseload, ensuring sufficient engagement post-arrival. Frequency varies by risk management plan and can be impacted by Agreement status.

Check-in period: A period during which IRCC will engage with a SAH to resolve minor deficiencies that have been identified, with no impact on a SAH’s good standing with IRCC and no associated penalties or limitations on a SAH’s allocation nor on its open cases.

Community sponsor (CS):  Defined at section 138 “group”(b) of the IRPR.

Constituent group (CG):  Groups of individuals or organizations which a SAH can authorize to sponsor refugees under its Sponsorship Agreement.

Co-sponsor: An individual or organization that partners with a SAH to share responsibility for an undertaking. 

Deputy head or their delegate: The Deputy Minister of Immigration, Refugees and Citizenship Canada (IRCC) or the Director General of the Resettlement Policy and Program Branch of IRCC or the Director of the Refugee Resettlement Division.

Final decision (FIN DEC): Application has had all relevant decisions made on their application.

Group of five (G5):  Defined at section 138 “group”(b) of the IRPR.

Intake: applications that have not yet been received by the Resettlement Operations Division (ROD) and that are submitted after the change in Sponsorship Agreement status.

Judicial review: Is the process by which a court of law reviews an administrative decision to ensure that the process that led to that decision is fair and reasonable, and complies with the rule of law. A party who wishes to avail itself of judicial review with respect to a Migration Officer’s decision must first apply to the Federal Court for leave. Only if the Federal Court grants leave will it proceed with a review of the case on the merits. In a judicial review, parties are not permitted to introduce new evidence. Moreover, the Federal Court cannot substitute its decision for that of the Migration Officer.

Monitoring: Periodic follow-up to check the status and progress of a sponsorship and to verify that responsibilities are being fulfilled.

Not In Good Standing: An Agreement action enforced when a SAH is unable or unwilling to complete the required measures within the 1-year Check-in Period, or directly imposed in the case of serious or repeated Agreement violations and/or case defaults.

One year window of opportunity provision (OYW): A regulatory mechanism that allows non-accompanying family members to submit an application and be eligible to be processed in the same class and category as the PA within 1 year following the PA’s arrival in Canada.  All family members must be identified on the PA’s Application for Permanent Residence (APR ) as described in paragraph 141(1) (b) of the IRPR.

Open cases: Cases with approved sponsorship but still pending a decision overseas.

Program integrity framework (PIF): A risk-informed approach to PSR program oversight and monitoring to ensure that private sponsorship groups are meeting program requirements and that sponsored refugees are receiving the supports they are entitled to. Under the PIF, each SAH is subject to an organizational assessment every 5 years as a condition of their Sponsorship Agreement being renewed. These assessments will identify the SAH's operating risk profile (low, moderate, or elevated) and the associated Risk Management Plan they will follow. 

Post-arrival settlement report: a report that SAHs are required to provide, primarily if they are in an Agreement action, about the financial and settlement support that is being provided to their active caseload.

Procedural fairness letter: In the context of this Agreement, a letter that offers the option to privately sponsored refugees to find a replacement sponsor when their Application for Permanent Residence is refused as a result of an issue with their sponsor such as a sponsorship withdrawal or SAH Agreement Not in Good Standing or Cancellation.

Program delivery instructions (PDIs):Documents outlining official policy and procedures for citizenship and immigration processing. The primary audience for these documents are IRCC and CBSA employees who deliver citizenship and immigration-related programs.

Reactive monitor: This type of monitoring reviews active sponsorship cases where there are specific concerns related to the organization and/or individual(s) involved in sponsorship.  

Refugee or refugee applicant: A person who is a member of the Convention refugees abroad class, the country of asylum class, or the protected temporary residents class (as defined in Part 8, Division 1 of the IRPR).

Refugee sponsorship training program (RSTP): A program funded by IRCC with guidance from the SAH community whose primary goal is to provide training on the private sponsorship of refugees to SAHs, CGs, Co-sponsors, CSs and G5s.

Resettlement Operations Division (ROD): The office responsible for both front end and back end processing activities completed in Canada for the delivery of all refugee resettlement programs and a number of complementary pathways and boutique humanitarian permanent resident public policy programs.

Risk management plan: Sets out documentation requirements at the Sponsorship Application stage, the frequency of pre-arrival verifications and post-arrival monitors, and SAH reporting requirements, and to ensure efforts are focused on organizations assessed to be at an elevated risk. 

Settlement plan: A written plan that outlines a SAH’s arrangements and commitments for the reception, care, lodging, settlement assistance and financial assistance of the sponsored refugee(s).

Sponsor: In the context of this Agreement, a sponsor is a SAH or a CG or Co-sponsor acting on behalf of the SAH as defined in section 138 “sponsor” of the IRPR.

Sponsorship Agreement: As per subsection 152 (1) of the IRPR, the Minister may enter into a Sponsorship Agreement with a sponsor for the purpose of facilitating the processing of Sponsorship Applications. The Agreement is signed by the IRCC delegate and the Sponsorship Agreement Holder (SAH).

Sponsorship: The formalization of a SAH taking the responsibility for welcoming and supporting refugees for up to 1 year post-arrival.

Sponsorship Agreement Holder (SAH): A Corporation incorporated under the laws of Canada or any province thereof that signs a Sponsorship Agreement with the Minister of IRCC.

Sponsorship Application: The Sponsorship Application is the package which includes completed sponsorship application forms and Application for Permanent Residence forms (not applicable for BVOR and JAS cases).

Sponsorship default: A sponsorship default is a breach of the contractual obligations of the Sponsorship Undertaking. This means that the sponsor has failed to fulfill a financial and/or non-financial obligation associated with the sponsorship and has been found at fault.

Sponsorship undertaking form: 1 of several forms required as part of the Sponsorship Application package. A written undertaking to the Minister of IRCC to confirm provisions for reception, care, lodging and settlement assistance for a refugee and their family (both accompanying and non-accompanying) in the expected community of settlement.  Refer to sections 138 “undertaking” and 140.1 and 140.2 of the IRPR.

Sponsorship revocation: A rescindment of an approved undertaking by IRCC before or after the issuance of a visa as described in section 155 of the IRPR.

Sponsorship withdrawal: A cancellation by a sponsor of a Sponsorship Undertaking before the issuance of a visa.

SPR approved: applications where the sponsorship eligibility decision was taken prior to the change in Sponsorship Agreement status.

SPR approved + eligibility passed at mission: applications where the permanent resident eligibility decision was taken prior to the change in Sponsorship Agreement status.

SPR approved + FIN DEC positive: applications where the final decision was entered on the permanent resident application prior to the change in Sponsorship Agreement status.

SPR not approved: applications which were received at ROD prior to the change in Sponsorship Agreement status but where sponsorship eligibility has not yet been taken.

Violations: Violations refers to any actions or omissions by any member of the SAH that could result in the violation of IRPA, IRPR, or the Undertaking, or that undermines the integrity of the immigration process, including but not limited to fraudulent activities, misrepresentation, counselling misrepresentation, withholding material facts that may induce an error in the administration of the act, or failure to meet program requirements.

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2025-09-29