Destining and travel arrangements

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Key processes

  • The destination matching request (DMR) is the process used for visa offices to request and/or confirm the final destination in Canada where GARs will be resettled. Note: A DMR is used for regular-stream GARs only.
  • A Notification of Arrival Transmission (NAT) advises the Resettlement Operations Centre in Ottawa (ROC-O) at NHQ, the local Immigration, Refugees and Citizenship Canada office and the service provider organization (SPO) of the date of arrival and flight details of the refugee, and of pertinent details such as the names of sponsors, onward travel arrangements to final destinations, and special needs.

Destining government-assisted refugees (GARs)

Visa issuance and travel

Advance booking notification

Advance Booking Notifications (ABN) are produced by the IOM and contain the travel details for refugees selected for resettlement. ABNs are normally transmitted to the visa office by e-mail or facsimile.

  • The visa office should acknowledge receipt of the ABN within two business days of receipt.
  • If the IOM does not receive acknowledgment in two business days, the IOM resends the ABN with a note that it is being RESENT DUE TO MISSING RECEIPT.
  • If receipt of a second transmission is not provided that same day, the IOM is to deliver by hand or courier the ABN to the visa office that same day (where practicable). The IOM should also e-mail the ABN to the IOM-Ottawa to be shared with the ROC-O.
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