Destining and travel arrangements

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Key processes

  • The destination matching request (DMR) is the process used for visa offices to request and/or confirm the final destination in Canada where GARs will be resettled. Note: A DMR is used for regular-stream GARs only.
  • A Notification of Arrival Transmission (NAT) advises the Resettlement Operations Centre in Ottawa (ROC-O) at NHQ, the local Immigration, Refugees and Citizenship Canada office and the service provider organization (SPO) of the date of arrival and flight details of the refugee, and of pertinent details such as the names of sponsors, onward travel arrangements to final destinations, and special needs.

Destining government-assisted refugees (GARs)

Visa issuance and travel

Advance booking notification

Advance Booking Notifications (ABNs) are produced by the International Organization for Migration (IOM) and contain the travel details for refugees who are selected for resettlement. ABNs are normally transmitted to the Resettlement Operations Centre in Ottawa (ROC-O).

The ROC-O then receives and reviews ABNs that are compiled in daily reports.

Based on these reports, the ROC-O generates and completes Notification of Arrival Transmissions, which are then shared with the following:

  • local Immigration Refugees and Citizenship Canada offices
  • Canada Border Services Agency officers at ports of entry (POEs) in Canada
  • service provider organizations at POEs
  • other partner governments and organizations, including sponsors, where applicable
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