Permanent residence: COVID-19 program delivery

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

These are COVID-19 program delivery instructions for applications for permanent residence.

Overseas refugee lines of business are excluded from the provisions of these instructions. For COVID-19 processing instructions for REF-OVS, please consult Resettlement: COVID-19 program delivery.

First consult

See important information on

On this page

Application intake

Intake of new permanent residence applications will continue. Files that are incomplete due to unavailable documents will be retained in the system and reviewed in 90 days.

New, complete permanent residence applications under section 10 of the Immigration and Refugee Protection Regulations (IRPR) will be processed as per normal procedures while taking into consideration the additional processing guidance outlined in these instructions.

If a new application is missing supporting documentation (associated fees are required), the applicant should include an explanation with their application that they are affected by the service disruptions as a result of the novel coronavirus. The application may then be promoted and reviewed in 90 days.

New applications should be promoted in the order they were received, and the org ID should be associated with them when the applicant self-identifies. If the application is still incomplete in 90 days, officers should request the missing documents with an additional 90-day deadline.

Applications found to be incomplete with no explanation provided, or for reasons unrelated to the disruption of services associated with impacts of the novel coronavirus, may be rejected as per section R10, and all fees associated with the application should be refunded to the applicant. The reason for rejection should be unrelated to the disruption of services.

Approved permanent residence applications (with a COPR and PRV issued to clients outside Canada)

Valid COPR and PRV

Travelling from any country other than the US (group 1)

If the COPR and PRV were issued on or before March 18, 2020 and are still valid, the applicant

Applicants must check the issue date in the Application Details section of their COPR to see if this applies to them.

Travelling from the US (group 2)

Applicants can travel to Canada from the US for non-discretionary reasons to settle and live in Canada as a permanent resident if

Expired COPR and PRV

IRCC may have contacted applicants or will contact them to ask them if they are able to travel to Canada now to live and settle here. Once they are approved to come to Canada, officers will issue the applicants the documents they need to travel. Applicants should not be reaching out to IRCC.

Travelling from any country other than the US (group 3)

If the COPR and PRV were issued on or before March 18, 2020 but are now expired, the applicant

Applicants must check the issue date in the Application Details section of their COPR to see if this applies to them.

Travelling from the US (group 4)

Applicants with expired COPRs can travel to Canada from the US for non-discretionary reasons to settle and live in Canada as a permanent resident if

Health-care workers permanent residence pathway

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: