Permanent residence: COVID-19 program delivery

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

These are COVID-19 program delivery instructions for applications for permanent residence.

Overseas refugee lines of business are excluded from the provisions of these instructions. For COVID-19 processing instructions for REF-OVS, please consult Resettlement: COVID-19 program delivery.

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Application intake

Intake of new permanent residence applications will continue. Files that are incomplete due to unavailable documents will be retained in the system and reviewed in 90 days.

New, complete permanent residence applications under section 10 of the Immigration and Refugee Protection Regulations (IRPR) will be processed as per normal procedures while taking into consideration the additional processing guidance outlined in these instructions.

If a new application is missing supporting documentation (associated fees are required), the applicant should include an explanation with their application that they are affected by the service disruptions as a result of the novel coronavirus. The application may then be promoted and reviewed in 90 days.

New applications should be promoted in the order they were received, and the org ID should be associated with them when the applicant self-identifies. If the application is still incomplete in 90 days, officers should request the missing documents with an additional 90-day deadline.

Applications found to be incomplete with no explanation provided, or for reasons unrelated to the disruption of services associated with impacts of the novel coronavirus, may be rejected as per section R10, and all fees associated with the application should be refunded to the applicant. The reason for rejection should be unrelated to the disruption of services.

Approved permanent residence applications (with a COPR and PRV issued to clients outside Canada)

Valid COPR and PRV

Travelling from any country other than the US (group 1)

If the COPR and PRV were issued on or before March 18, 2020 and are still valid, the applicant

Applicants must check the issue date in the Application Details section of their COPR to see if this applies to them.

Travelling from the US (group 2)

Applicants can travel to Canada from the US for non-discretionary reasons to settle and live in Canada as a permanent resident if

Expired COPR and PRV

Travelling from any country other than the US (group 3)

If the COPR and PRV were issued on or before March 18, 2020 but are now expired, the applicant

Applicants must check the issue date in the Application Details section of their COPR to see if this applies to them.

Travelling from the US (group 4)

Applicants with expired COPRs can travel to Canada from the US for non-discretionary reasons to settle and live in Canada as a permanent resident if

Only permanent resident applicants who are in possession of an expired COPR and PRV and who are ready to travel to Canada should contact IRCC using the Web form, to provide information on when the COPR expired and the non-discretionary reason(s) for travelling. Once Web forms are received, the Client Support Centre will refer them to the appropriate processing network (CN or IN), which will assess them based on the eligibility criteria below.

These applicants can come to Canada and become a permanent resident now if they plan to stay and settle. If they’re planning on coming temporarily and leaving again, they can’t do that right now unless they’re exempt from the restrictions. They must show

In addition, the applicant and accompanying family members must show that they meet the following criteria:

Priority will be given to clients with a proposed or confirmed and detailed travel plan, or a willingness to book and confirm travel plans immediately once approved.

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