Coronavirus disease (COVID-19): Landed permanent residents
On this page:
- Travel information for landed permanent residents
- Travel information for permanent residents who haven’t landed
- Getting started in Canada as a new immigrant
- If you applied for Canadian citizenship
- COVID-19 information in multiple languages
- Updates and related links
Travel information for landed permanent residents
Landed permanent residents without symptoms of COVID-19 can travel to Canada.
Travelling to Canada: health check and quarantine
If you’re travelling by air, you need to follow all airline requirements and pass a health check conducted by airlines before you’re allowed to board your flight. Anyone who shows symptoms of COVID-19 will not be allowed to enter Canada by air.
When you arrive in Canada, we’ll assess your health before you leave the port of entry. You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.
Only people who provide essential services, for example, truck drivers who regularly cross the border to maintain the flow of goods, are exempt from the quarantine requirements.
You need a valid permanent resident card (PR card) or permanent resident travel document (PRTD) to travel to Canada by commercial vehicle (for example, airplane, bus, train or boat).
If your PR card is expired or about to expire
If it’s expired or will expire when you’re travelling, renew your PR card before you leave. You can only renew your card in Canada.
You may be eligible for urgent processing of your PR card.
If you don’t get your new PR card in time, you must
If you’re already outside Canada without a valid PR card
If you’re outside Canada and your PR card is expired, you need to apply for a PRTD to return.
Normally, you apply for a PRTD at a visa application centre (VAC). Due to COVID-19, many VACs are closed. Before you go to apply, check if your VAC is open and accepts PRTD applications.
If your VAC is open
If your VAC is open and accepting applications, find out how to apply for a PRTD.
If your VAC is closed
If your VAC is closed, submit your PRTD application by email.
To submit by email:
- Download and follow the instruction guide to complete the application correctly.
- Make electronic copies (scans) of the required documents listed in the Document Checklist (PDF, 1.5 MB).
- Complete and scan the Application for a Permanent Resident Travel Document [IMM 5524] form.
- Pay your fees and get a copy of your receipt.
- If you have it, get a copy of your confirmed flight ticket, or the itinerary for your travel to Canada. Your copies should clearly show
- your flight number
- date of travel
- arrival airport in Canada
- Send an email to IRCC.COVIDPRTD-TVRPCOVID.IRCC@cic.gc.ca that includes
- the subject line: “PRTD application: [put your name here]”
- your scanned application
- copies of your supporting documents (including travel information)
- a copy of your receipt
Due to the impacts of coronavirus disease (COVID-19), we can’t
- process applications normally
- provide accurate processing times
Bringing family members to Canada
They also need a visitor visa or electronic travel authorization (eTA).
Everyone who comes to Canada must quarantine for 14 days when they arrive, even if they have no symptoms.
Travel information for permanent residents who haven’t landed
To finish the application process, you have to land as a permanent resident.
Find out what to do if we approved your application but you haven’t landed yet.
Getting started in Canada as a new immigrant
If you’re exempt from the travel restrictions and can come to Canada, there are some things you should do when you get here.
Tell us where to send your first PR card
New permanent residents don’t need to apply for a PR card. We send one to you when you immigrate to Canada if you tell us your Canadian mailing address.
You have 180 days after immigrating to tell us your address. If we don’t get it in time, then you have to apply for your card.
Get settlement services
As a newcomer to Canada, you and your family can get help adjusting to your new life. Settlement organizations can give you the information you need about:
- life in Canada and your new community
- language training
- help finding a job
- connections with established immigrants and Canadians
Resettlement organizations provide services that address the specific needs of refugees.
For now, settlement and resettlement service providers are focusing on critical services because of the coronavirus disease (COVID-19).
You can still get other services but the format and availability will depend on the provider. For example, some service providers can offer critical and non-critical services by phone, email and online. Contact your local service providers to find out what’s available in your area.
If you applied for Canadian citizenship
Find out how your Canadian citizenship application is affected by coronavirus (COVID-19) to get guidance on
- citizenship event cancellations
- submitting your documents
- new citizenship applications
- time you’ve lived in Canada (physical presence)
Get COVID-19 information in multiple languages
The Public Health Agency of Canada website has resources in multiple languages to help you understand COVID-19. These include
You can find the languages of each resource under its description.
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Updates and related links
- Find more information on COVID-19
- Public Health Agency of Canada: COVID-19 information (available in multiple languages)
- Canada provides update on exemptions to travel restrictions to protect Canadians and support the economy
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