Coronavirus disease (COVID-19): Landed permanent residents

Flights from India and Pakistan suspended

Read the news release.

We recognize that the travel restrictions have an impact on many people who can’t travel to Canada right now. These restrictions stop most discretionary travel to Canada.

Travel information for landed permanent residents

Landed permanent residents without symptoms of COVID-19 can travel to Canada.

You need a valid permanent resident card (PR card) or permanent resident travel document (PRTD) to travel to Canada by commercial vehicle (for example, airplane, bus, train or boat).

If your PR card is expired or about to expire

If it’s expired or will expire when you’re travelling, renew your PR card before you leave. You can only renew your card in Canada.

You may be eligible for urgent processing of your PR card.

If you don’t get your new PR card in time, you must

If you’re already outside Canada without a valid PR card

If you’re outside Canada and your PR card is expired, you need to apply for a PRTD to return.

Normally, you apply for a PRTD at a visa application centre (VAC). Due to COVID-19, many VACs are closed. Before you go to apply, check if your VAC is open and accepts PRTD applications.

If your VAC is open

If your VAC is open and accepting applications, find out how to apply for a PRTD.

If your VAC is closed

If your VAC is closed, submit your PRTD application by email.

To submit by email:

  1. Download and follow the instruction guide to complete the application correctly.
  2. Make electronic copies (scans) of the required documents listed in the Document Checklist (PDF, 1.5 MB).
  3. Complete and scan the Application for a Permanent Resident Travel Document [IMM 5524] (PDF, 1.84 MB) form.
  4. Pay your fees and get a copy of your receipt.
  5. If you have it, get a copy of your confirmed flight ticket, or the itinerary for your travel to Canada. Your copies should clearly show
    • your flight number
    • date of travel
    • arrival airport in Canada
  6. Send an email to IRCC.COVIDPRTD-TVRPCOVID.IRCC@cic.gc.ca that includes
    • the subject line: “PRTD application: [put your name here]
    • your scanned application
    • copies of your supporting documents (including travel information)
    • a copy of your receipt

Due to the impacts of coronavirus disease (COVID-19), we can’t

Bringing family members to Canada

Your immediate family members can only travel to Canada if they’re coming for an essential (non-discretionary)Footnote 1 reason. They can’t come for optional (discretionary) reasons like

They also need a visitor visa or electronic travel authorization (eTA).

Before you travel to Canada

The COVID-19 pandemic restricts most travel to Canada. If you’re eligible to travel to Canada, make sure you know the rules and what you need to do before and after you arrive. Use the checklist that applies to you:

You need to use ArriveCAN

Use ArriveCAN to provide mandatory travel information required for entry into Canada.

Make sure you’re using the newest version of ArriveCAN. If you previously submitted your information using an older version of ArriveCan, you must download the latest version and resubmit your information.

Travel information for permanent residents who haven’t landed

To finish the application process, you have to land as a permanent resident.

Find out what to do if we approved your application but you haven’t landed yet.

Getting started in Canada as a new immigrant

If you’re exempt from the travel restrictions and can come to Canada, there are some things you should do when you get here.

Tell us where to send your first PR card

New permanent residents don’t need to apply for a PR card. We send one to you when you immigrate to Canada if you tell us your Canadian mailing address.

You have 180 days after immigrating to tell us your address. If we don’t get it in time, then you have to apply for your card.

Tell us your address

Get settlement services

As a newcomer to Canada, you and your family can get help adjusting to your new life. Settlement organizations can give you the information you need about:

Resettlement organizations provide services that address the specific needs of refugees.

For now, settlement and resettlement service providers are focusing on critical services because of the coronavirus disease (COVID-19).

You can still get other services but the format and availability will depend on the provider. For example, some service providers can offer critical and non-critical services by phone, email and online. Contact your local service providers to find out what’s available in your area.

Find settlement services near you

If you applied for Canadian citizenship

Find out how your Canadian citizenship application is affected by coronavirus (COVID-19) to get guidance on

Get COVID-19 information in multiple languages

The Public Health Agency of Canada website has resources in multiple languages to help you understand COVID-19. These include

You can find the languages of each resource under its description.

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