Coronavirus disease (COVID-19) and visitors to Canada: Electronic travel authorization (eTA) applications

Upcoming border changes

Fully vaccinated foreign nationals may be allowed to enter Canada for discretionary travel on the following dates if they meet specific criteria:

  • Effective August 9: American citizens and permanent residents of the United States, who currently reside in the United States, who meet specific criteria to qualify as fully vaccinated
  • September 7 (intended start date): All other foreign nationals who qualify as fully vaccinated   

The 3-night hotel stopover requirement will be eliminated for all travellers arriving by air after 12:01 A.M. EDT on August 9.

Flights from India suspended

Read the news release.

We’ve temporarily changed how to apply for an electronic travel authorization (eTA). The instructions on this page are only for people who need an eTA and are eligible to travel to Canada at this time.

On this page

How to apply for a new eTA

Step 1: Apply

You need to apply online for an eTA.

Step 2: Contact us to prove how you meet the requirements to travel

After you apply, use our web form to tell us you’re exempt from the travel restrictions.

Read the instructions below to make sure your request is complete.

We’ll contact you within 14 business days of getting your complete request.

Do not book travel before you get your eTA.

How to fill out the web form

  1. Choose “Submit a travel exemption enquiry” from the dropdown menu, then click “Continue to form”.
  2. Fill in the personal information for the person who wants to travel to Canada. See below for more information on what to enter in each field.
  3. Agree to the consent and disclaimer and review your request before you submit it.

Submit only 1 web form request with all the required information and supporting documents.

If you send us multiple requests with different or missing information, your request will be delayed and may be refused.

Continue to web form

What to enter in each field

Email address

We’ll use the email address you give us to contact you.

We can respond only to your email address. If you want us to respond to an email address other than your own, you must provide a Use of a Representative (IMM 5476) form to authorize another person to act on your behalf.

If you’re a representative, and you applied on behalf of someone, we’ll use the email address you provided in that application.

Unique client identifier (UCI) number

Provide your UCI to help us find you in our system. If you don’t have a UCI, you can leave this field empty.

Application number

Provide your application number. If you don’t have your application number, click the checkbox below the field to tell us you don’t have one.

What did you apply for?

Select “Temporary Residence” then select “Electronic Travel Authorization”.

Tell us about your situation

Include information such as

  • a detailed reason of how you meet a travel exemption to come to Canada
  • your passport number
  • the dates you plan to travel
  • where you live now (current country of residence)

If you’ve already booked your travel, provide your travel itinerary including your

  • flight number
  • departure time and location
  • arrival time and location

Upload files that support your situation

Upload documents to support your request. See below for what evidence to submit.

Do not include personal photos.

You must prove that you’re eligible to come to Canada by providing evidence as an attachment when you send us your request. The type of evidence you need to provide depends on what you qualify for.

If you’re outside the United States (US)

You must be able to prove one of the following:

If you’re travelling directly from the US

You must be able to prove one of the following:

What evidence to submit

All supporting documents must be in English or French. If they’re not in English or French, you must submit a certified translation and a certified photocopy of the document.

If you qualify as an immediate family member of a Canadian citizen, person registered under Canada’s Indian Act or Canadian permanent resident

Examples of evidence you can provide with your visitor visa application include

  • a marriage certificate or proof of common-law status (documents showing a shared address)
  • a birth certificate
  • a Confirmation of Permanent Residence (COPR) for one of the following:
    • the family class (the COPR category under Application Details will be FC)
    • the one-year window of opportunity provision (coded as OYW under Special Program)
  • other documents that show an immediate family connection, for example
    • correspondence from us showing a spousal sponsorship application in progress
    • documents that show a shared home address
If you qualify as an extended family member of a Canadian citizen, person registered under Canada’s Indian Act or Canadian permanent resident

Submit the signed and completed application for authorization and statutory declaration in your email

Make sure to complete the correct version of the application for authorization and statutory declaration form. If you send us the wrong form, your request will be delayed and may be refused.

You also need to provide proof that your extended family member is a Canadian citizen, person registered under Canada’s Indian Act or permanent resident.

For example, you can provide a copy of their

  • Canadian birth certificate
    • If the person you’re trying to reunite with in Canada is under the age of 18 years, you must include proof of parentage for the minor, such as their birth certificate.
  • Canadian passport
  • secure certificate of Indian status or certificate of Indian status
  • temporary confirmation of registration document
  • permanent resident card or permanent resident travel document
If you qualify as an immediate family member of a temporary resident in Canada

Along with your visitor visa application, include proof of your

  • relationship with an immediate family member in Canada
  • immediate family member’s status in Canada (copy of their study permit or work permit)
If you’re already authorized to come to Canada for compassionate reasons

Submit the authorization letter you got from PHAC.

Note: Having an authorization letter from PHAC doesn’t guarantee you’ll be approved for an eTA.

If you’re coming to take part in an ISSE

First, the National Sport Organization you’re affiliated with needs to make a request for a letter of authorization to the Deputy Minister of PCH.

After that, PCH will give you instructions on how to prioritize your application and what you need to submit.

Step 3: Wait for us to email you

If your eTA is automatically approved, you’ll get an approval email with the details of your eTA.

If your eTA is not automatically approved, you’ll get an email with next steps.

Step 4: Prepare to travel

You need to use ArriveCAN

Use ArriveCAN to provide mandatory travel information required for entry into Canada.

Make sure you’re using the newest version of ArriveCAN. If you previously submitted your information using an older version of ArriveCan, you must download the latest version and resubmit your information.

You need to prepare properly before you travel to Canada.

Before you travel, make sure all the documents you need, such as your written authorization from IRCC or the Public Health Agency of Canada, and your travel document (visitor visa or eTA, if required) are valid. If your documents are expired, you need to apply for new ones. Otherwise, you won’t be able to board your flight or enter the country.

Bring proof

You must bring evidence that you’re eligible to travel at this time

You must bring

If you can’t provide this information, you won’t be allowed to board your flight to Canada or enter Canada.

Before you travel to Canada

The COVID-19 pandemic restricts most travel to Canada. If you’re eligible to travel to Canada, make sure you know the rules and what you need to do before and after you arrive.

Use the entering Canada requirements checklist to make sure you meet all the requirements.

If you already applied for an eTA

Follow the steps below to contact us if you

If you’re an immediate family member of a Canadian citizen, person registered under Canada’s Indian Act or permanent resident, and you already have an eTA

You don’t need a written authorization from us confirming that you’re exempt from the travel restrictions. You don’t need to contact us.

Find more information on uniting with your immediate family members in Canada.

Step 1: Contact us

Contact us through our web form to tell us you’re exempt from the travel restrictions.

Read the instructions below to make sure your request is complete.

We’ll contact you within 14 business days of getting your complete request.

Do not book travel before you get your eTA.

How to fill out the web form

  1. Choose “Submit a travel exemption enquiry” from the dropdown menu, then click “Continue to form”.
  2. Fill in the personal information for the person who wants to travel to Canada. See below for more information on what to enter in each field.
  3. Agree to the consent and disclaimer and review your request before you submit it.

Submit only 1 web form request with all the required information and supporting documents.

If you send us multiple requests with different or missing information, your request will be delayed and may be refused.

Continue to web form

What to enter in each field

Email address

We’ll use the email address you give us to contact you.

We can respond only to your email address. If you want us to respond to an email address other than your own, you must provide a Use of a Representative (IMM 5476) form to authorize another person to act on your behalf.

If you’re a representative, and you applied on behalf of someone, we’ll use the email address you provided in that application.

Unique client identifier (UCI) number

Provide your UCI to help us find you in our system. If you don’t have a UCI, you can leave this field empty.

Application number

Provide your application number. If you don’t have your application number, click the checkbox below the field to tell us you don’t have one.

What did you apply for?

Select “Temporary Residence” then select “Electronic Travel Authorization”.

Tell us about your situation

Include information such as

  • a detailed reason of how you meet a travel exemption to come to Canada
  • your passport number
  • the dates you plan to travel
  • where you live now (current country of residence)

If you’ve already booked your travel, provide your travel itinerary, including your

  • flight number
  • departure time and location
  • arrival time and location

Upload files that support your situation

Upload documents to support your request. See step 2 for what evidence to submit.

Do not include personal photos.

Step 2: Show how you’re eligible to travel at this time

You must prove that you’re eligible to come to Canada by providing evidence as an attachment when you send us your request. The type of evidence you need to provide depends on what you qualify for.

If you’re outside the United States (US)

You must be able to prove one of the following:

If you’re travelling directly from the US

You must be able to prove one of the following:

What evidence to submit

All supporting documents must be in English or French. If they’re not in English or French, you must submit a certified translation and a certified photocopy of the document.

If you qualify as an immediate family member of a Canadian citizen, person registered under Canada’s Indian Act or Canadian permanent resident

Examples of evidence you can provide

  • a marriage certificate or proof of common-law status (documents showing a shared address)
  • a birth certificate
  • a secure certificate of Indian status or certificate of Indian status
  • a temporary confirmation of registration document
  • a Confirmation of Permanent Residence (COPR) for one of the following:
    • the family class (the COPR category under Application Details will be FC)
    • the one-year window of opportunity provision (coded as OYW under Special Program)
  • other documents that show an immediate family connection, for example
    • correspondence from us showing a spousal sponsorship application in progress
    • documents that show a shared home address
If you qualify as an extended family member of a Canadian citizen, person registered under Canada’s Indian Act or Canadian permanent resident

Submit the signed and completed application for authorization and statutory declaration in your email

Make sure to complete the correct version of the application for authorization and statutory declaration form. If you send us the wrong form, your request will be delayed and may be refused.

You also need to provide proof that your extended family member is a Canadian citizen, person registered under Canada’s Indian Act or permanent resident.

For example, you can provide a copy of their

  • Canadian birth certificate
    • If the person you’re trying to reunite with in Canada is under the age of 18 years, you must include proof of parentage for the minor, such as their birth certificate.
  • Canadian passport
  • secure certificate of Indian status or certificate of Indian status
  • temporary confirmation of registration document
  • permanent resident card or permanent resident travel document
If you qualify as an immediate family member of a temporary resident in Canada

Submit proof of your

  • relationship with an immediate family member in Canada
  • immediate family member’s status in Canada (copy of their study permit or work permit)
If you’re already authorized to come to Canada for compassionate reasons

Submit the authorization letter you got from PHAC.

Note: Having an authorization letter from PHAC doesn’t guarantee you’ll be approved for an eTA.

If you already have an eTA, you don’t need to contact us.

If you’re coming to take part in an ISSE

First, the National Sport Organization you’re affiliated with needs to make a request for a letter of authorization to the Deputy Minister of PCH.

After that, PCH will give you instructions on how to prioritize your application and what you need to submit.

If you already have an eTA, you don’t need to contact us.

Step 3: Wait for our email

An officer will assess the evidence you’ve submitted. If your application is approved, you’ll receive an email from IRCC with the next steps.

Step 4: Prepare to travel

You need to use ArriveCAN

Use ArriveCAN to provide mandatory travel information required for entry into Canada.

Make sure you’re using the newest version of ArriveCAN. If you previously submitted your information using an older version of ArriveCan, you must download the latest version and resubmit your information.

You need to prepare properly before you travel.

Before you travel, make sure all the documents you need, such as your written authorization from IRCC or the Public Health Agency of Canada, and your travel document (visitor visa or eTA, if required) are valid. If your documents are expired, you need to apply for new ones. Otherwise, you won’t be able to board your flight or enter the country.

Bring proof

You must bring evidence that you meet the eligibility requirements to travel at this time.

You must bring

If you can’t provide this information, you won’t be allowed to board your flight or enter Canada.

Before you travel to Canada

The COVID-19 pandemic restricts most travel to Canada. If you’re eligible to travel to Canada, make sure you know the rules and what you need to do before and after you arrive.

Use the entering Canada requirements checklist to make sure you meet all the requirements.

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