Home Child Care Provider Pilot and Home Support Worker Pilot: After you apply


If you have to give biometrics, we send you a biometric instruction letter (BIL) which will direct you to a list of biometric collection service points you may choose from.

You must bring the BIL with you to the biometric collection service point to give your biometrics.

Processing your application

An immigration officer will make sure that you:

If your application isn’t complete, it won’t be processed and will be sent back to you.

Your application will be delayed if:

You can check the status of your application online after we’ve started processing your application.

While your application is in process, you must tell us if you change your address or contact information.

Decision on your work permit application

We make a decision on your work permit application based on:

We’ll contact you if you need to send more documents.

If your application for a work permit is approved

If your application is approved, you get a letter that says you’re allowed to work in Canada. Bring this letter with you when you travel to Canada.

That letter is not a work permit. You get your work permit when you arrive in Canada.

If you applied from outside Canada

When you arrive in Canada, tell the border services officer (BSO) that you have come here to work.

We check your identity to make sure that you’re the same person who was approved to travel to Canada.

If you pass the identity check and meet the entry requirements, the BSO will stamp your passport or let you know how long you can stay in Canada. Ask questions if you’re not sure about something.

You won’t be allowed into Canada if you give false or incomplete information. You must convince the officer that you’re eligible to enter Canada.

Presenting your documents

You must show your Port of Entry (POE) Letter of Introduction to the BSO, along with:

You should also have supporting documents, such as proof that you meet requirements of the job, proof of work experience and education.

Once the BSO has checked your documents and confirms that you can enter Canada, the officer will print the actual work permit for you. If you have questions or there’s a mistake on your work permit, ask the officer before you leave.

If you applied from inside Canada

If you’re eligible to apply from inside Canada, we mail the work permit to the Canadian address you gave us.

If your application for a work permit is refused

If your application is refused, we send you a letter that tells you why.

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