Home Child Care Provider Pilot and Home Support Worker Pilot: After you apply
As of December 3, 2019, you need to give your fingerprints and photo (biometrics) if you’re applying within Canada as a
- foreign worker (including extending your work permit)
- international student (including extending your study permit)
- visa-required visitor (including extending your stay)
- permanent resident
If you receive a biometrics instruction letter, you can give your biometrics at a designated Service Canada location. This applies even if your application is being processed overseas. Make sure you follow all the steps to give your biometrics, including paying the biometrics fee, when you apply. Find out if you need to give biometrics.
If you have to give biometrics, we send you a biometric instruction letter (BIL) which will direct you to a list of biometric collection service points you may choose from.
You must bring the BIL with you to the biometric collection service point to give your biometrics.
Processing your application
An immigration officer will make sure that you:
- filled out your application forms correctly and signed them
- paid your fees
- submitted your biometrics (if required)
- submitted your job offer and work permit application
- meet the language requirements
- meet the education requirements, and
- included all other required documents and information specified in the application package
If your application isn’t complete, it won’t be processed and will be sent back to you.
Your application will be delayed if:
- there are criminal or security problems or we need to do more background checks
- your family situation is not clear – reasons could include a divorce or an adoption that is not yet complete or child custody issues that have not been resolved, or
- the processing office has to contact other IRCC offices in Canada or abroad to verify the data you gave
You can check the status of your application online after we’ve started processing your application.
Decision on your work permit application
We make a decision on your work permit application based on:
- whether you meet the eligibility criteria,
- if you submitted a complete application, and
- if you are admissible to Canada
We’ll contact you if you need to send more documents.
If your application for a work permit is approved
If your application is approved, you get a letter that says you’re allowed to work in Canada. Bring this letter with you when you travel to Canada.
That letter is not a work permit. You get your work permit when you arrive in Canada.
If you applied from outside Canada
When you arrive in Canada, tell the border services officer (BSO) that you have come here to work.
We check your identity to make sure that you’re the same person who was approved to travel to Canada.
- If you enter Canada at one of 10 major Canadian airports
- your fingerprints will be checked automatically at a primary inspection kiosk
- the system will check your identity against the information collected when your application was submitted
- If you enter Canada at smaller airports and all land ports of entry
- your fingerprints may be checked if we refer you to a secondary inspection, where a border services officer will use a fingerprint verification device to check your fingerprints
If you pass the identity check and meet the entry requirements, the BSO will stamp your passport or let you know how long you can stay in Canada. Ask questions if you’re not sure about something.
You won’t be allowed into Canada if you give false or incomplete information. You must convince the officer that you’re eligible to enter Canada.
Presenting your documents
You must show your Port of Entry (POE) Letter of Introduction to the BSO, along with:
- your passport
- your visa (if you need one), and
- any travel documents you’re carrying (such as airline tickets)
You should also have supporting documents, such as proof that you meet requirements of the job, proof of work experience and education.
Once the BSO has checked your documents and confirms that you can enter Canada, the officer will print the actual work permit for you. If you have questions or there’s a mistake on your work permit, ask the officer before you leave.
If you applied from inside Canada
If you’re eligible to apply from inside Canada, we mail the work permit to the Canadian address you gave us.
If your application for a work permit is refused
If your application is refused, we send you a letter that tells you why.
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