Apply for, renew or replace a PR card: How to apply

You can get a free replacement PR card or refund if you’re affected by the wildfires across Canada

These special measures start June 9, 2023, and end September 30, 2023.

Find out if you’re eligible

Follow these steps to apply for a permanent resident (PR) card. If you forget something, your application will be sent back to you. You will then have to submit a new application.

Given that we don’t refund the processing fees, make sure you are eligible before you apply.

If your PR card isn’t ready before you leave Canada or if you’re outside Canada without a valid PR card, you need to apply for a permanent resident travel document (PRTD). Once you return to Canada, apply for a PR card.

1. Get the application package

You can now apply online to renew your PR card.

If you’re a new PR, you don’t need to apply for your first PR card. We’ll automatically mail it to your Canadian address. This is part of the immigration process.

Find out how to apply online

The application package includes a guide and all the forms you need to complete to apply for a PR card. Read the guide to help you fill out the forms correctly. Use the Document Checklist (IMM 5644) (opens in new tab)  to make sure you don’t forget anything.

Include with your application:

  • your PR card:
    • If you are applying to renew your card, keep your current card and include a photocopy of it with your application.
    • If you are applying to replace a card because it is damaged or the information on it is wrong, send the card with your application.
  • a clear copy of:
    • your valid passport or travel document, or
    • the passport or travel document you held at the time you became a permanent resident
  • two photos that meet our photo specifications
  • any other identity documents listed in the Document Checklist (see the application package),
  • a copy of the receipt for the processing fee, and
  • a solemn declaration if your PR card was lost, stolen, destroyed or you didn’t receive it within 180 days of immigrating to Canada.

Make sure your photos follow our specifications. Print our photograph specifications (PDF, 204 KB) and bring it with you when you have your photos taken.

2. Pay your application fees

You must pay the PR card application fee online.

To pay your fees online, you need:

After you pay, print your receipt and include it with your application.

3. Submit your application

Make sure you:

  • answer all questions,
  • sign your application and all forms,
  • include the receipt for your payment, and
  • include all the supporting documents.

Send your application and payment to the Case Processing Centre in Sydney, Nova Scotia, Canada.

By mail:

Case Processing Centre — PR Card
P.O. Box 10020
Sydney, NS  B1P 7C1

Or by courier:

Case Processing Centre – PR Card
49 Dorchester Street
Sydney, NS
B1P 5Z2

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