Contact the Non-Insured Health Benefits Program

• Headquarters
• Dental Benefits
• Pharmacy Benefits
• Other Benefits: contact your regional office
  • Atlantic
  • Québec
  • Ontario
  • Manitoba
  • Saskatchewan
  • Alberta
  • British Columbia
  • Northern Region
• Online contact form
• Additional information

Headquarters

• Non-Insured Health Benefits Program
  First Nations and Inuit Health Branch
  Department of Indigenous Services Canada
  200 Eglantine Driveway
  Address Locator: 1909A
  Ottawa, Ontario
  K1A 0K9
• Email: NIHB-SSNA@hc-sc.gc.ca
• Fax: 613-954-5265
• Toll Free: 1-866-225-0709
• Teletypewriter: 1-800-465-7735 (Service Canada)

Dental Benefits

Dental Predetermination Centre (Dental Services)

• Non-Insured Health Benefits
  Address Locator 1902D
  200 Eglantine Driveway
  Ottawa, Ontario
  K1A 0K9
• Toll-Free Telephone: 1-855-618-6291
• Toll-Free Fax: 1-855-618-6290

Dental Predetermination Centre (Orthodontic Services)

• Non-Insured Health Benefits
  Address Locator 1902C
  200 Eglantine Driveway
  Ottawa, Ontario
  K1A 0K9
• Toll-Free Telephone: 1-866-227-0943
• Toll-Free Fax: 1-866-227-0957

Pharmacy Benefits

NIHB Drug Exception Centre

• 200 Eglantine Driveway, 2nd Floor
  Address Locator 1902D
  Ottawa, Ontario
  K1A 0K9
• Toll-Free Telephone: 1-800-580-0950
• Toll-Free Fax: 1-877-789-4379

Other Benefits: contact your regional office

Contact Information by Province from East to West

Atlantic (P.E.I., N.S., N.B., N.L.)

• Non-Insured Health Benefits
  1505 Barrington Street, Suite 1525
  Halifax, Nova Scotia
  B3J 3Y6
  Toll-free: 1-800-565-3294
• Medical Transportation/Vision
  Fax: 1-800-377-9288
• Medical Supplies and Equipment/Mental Health Counseling
  Fax: 1-866-963-7700

Québec

• Non-Insured Health Benefits
  200 René-Lévesque Boulevard West
  Guy-Favreau Complex, East Tower, Suite 202
  Montreal, Québec
  H2Z 1X4
• Mental Health Counseling
  Telephone: 514-283-2965
  Toll-free: 1-877-583-2965
  Fax: 514-496-2962
• Vision/Medical Supplies and Equipment/Medical Transportation
  Telephone: 514-283-1575
  Toll-free: 1-877-483-1575
  Fax: 514-283-7762
  Fax toll-free: 1-855-244-4470

Ontario

• Non-Insured Health Benefits
  Sir Charles Tupper Building
  2720 Riverside Drive, 4th Floor,
  Address Locator: 6604E
  Ottawa, Ontario
  K1A 0K9
• General NIHB Inquiries
  Toll-free: 1-800-640-0642
  Fax: 613-952-7054
• Medical Supplies and Equipment, Vision Care (including eyewear), Mental Health Counseling (vendors/providers only)
  Toll-free: 1-800-881-3921
• Medical transportation (Southern zone)
  Toll-free: 1-800-881-3921
• Medical transportation (Sioux Lookout zone)
  Toll free: 1-807-737-5820 (weekdays 8:00 am to 4:00 pm CT, except statutory holidays)
  Toll free: 1-807-737-0828 (weekends & statutory holidays 8:00 am to 4:00 pm CT)
  Toll-free: After Hours Support (outside above listed hours): 1-833-MED-TRAV (1-833-633-8728)
• Medical transportation (Thunder Bay zone)
  Telephone: 1-807-343-5390 or toll free 1-877-779-7749

Manitoba

• Non-Insured Health Benefits
  391 York Avenue, Suite 300
  Winnipeg, Manitoba
  R3C 4W1
• Medical Supplies and Equipment/Mental Health Counseling/Vision
  Toll-free: 1-800-665-8507
  Fax (toll-free): 1-800-289-5899
• Medical Transportation
  Toll-free: 1-877-983-0911
  Fax: 204-984-7834

Saskatchewan

• Non-Insured Health Benefits
  Alvin Hamilton Building
  1783 Hamilton Street, room 098
  Regina, Saskatchewan
  S4P 2B6
• (Reception on Main Level)
• Toll free: 1-866-885-3933
  (Please note: medical transportation is available 24 hours when calling the toll free number.)

Alberta

• Non-Insured Health Benefits
  Canada Place
  9700 Jasper Avenue, Suite 730
  Edmonton, Alberta
  T5J 4C3
• General NIHB Inquiries
  Telephone: 780-495-2694
  Toll free: 1-800-232-7301
• Medical Transportation
  Telephone: 780-495-2708
  Toll free: 1-800-514-7106

British Columbia

First Nations Clients living in BC

Important information for Non-Insured Health Benefits (NIHB) clients living in British Columbia

• First Nations Health Authority (FNHA)
  757 West Hastings Street, Suite 540
  Vancouver, British Columbia
  V6C 3E6
  Toll-free: 1-855-550-5454

Inuit Clients living in BC

As of October 1, 2013, NIHB-eligible Inuit and non-residents living in BC will be served by the Alberta region.

For information regarding assistance with coverage of your BC health care premiums, please call 1-800-663-7100 to confirm your eligibility for the Medical Services Plan (MSP) premium assistance and to register with the MSP program.

Northern Region

Northwest Territories and Nunavut

• Non-Insured Health Benefits
  2720 Riverside Drive
  Address Locator: 6604C
  Ottawa, Ontario
  K1A 0K9
  Toll-free: 1-888-332-9222
  Fax (toll-free): 1-800-949-2718

Northern Region (Yukon Office)

• Non-Insured Health Benefits
  300 Main Street, Suite 100
  Whitehorse, Yukon
  Y1A 2B5
  Telephone: 867-393-3800
  Toll-free: 1-866-362-6717
  Fax: 1-867-667-3999

Additional Information

Visit our First Nations and Inuit Health section to learn about Indigenous Services Canada's Non-Insured Health Benefits.