Contact the Non-Insured Health Benefits Program

Headquarters

  • Non-Insured Health Benefits Program
    First Nations and Inuit Health Branch
    Department of Indigenous Services Canada
    200 Eglantine Driveway
    Address Locator: 1909A
    Ottawa, Ontario
    K1A 0K9
  • Email: NIHB-SSNA@hc-sc.gc.ca
  • Fax: 613-954-5265
  • Toll Free: 1-866-225-0709
  • Teletypewriter: 1-800-465-7735 (Service Canada)

Dental Benefits

Dental Predetermination Centre (Dental Services)

  • Non-Insured Health Benefits
    Address Locator 1902D
    200 Eglantine Driveway
    Ottawa, Ontario
    K1A 0K9
  • Toll-Free Telephone: 1-855-618-6291
  • Toll-Free Fax: 1-855-618-6290

Dental Predetermination Centre (Orthodontic Services)

  • Non-Insured Health Benefits
    Address Locator 1902C
    200 Eglantine Driveway
    Ottawa, Ontario
    K1A 0K9
  • Toll-Free Telephone: 1-866-227-0943
  • Toll-Free Fax: 1-866-227-0957

Pharmacy Benefits

NIHB Drug Exception Centre

  • 200 Eglantine Driveway, 2nd Floor
    Address Locator 1902D
    Ottawa, Ontario
    K1A 0K9
  • Toll-Free Telephone: 1-800-580-0950
  • Toll-Free Fax: 1-877-789-4379
  • Teletypewriter: 1-800-465-7735 (Service Canada)

Other Benefits: contact your regional office

Contact Information by Province from East to West

Atlantic (P.E.I., N.S., N.B., N.L.)

  • Non-Insured Health Benefits
    1505 Barrington Street, Suite 1525
    Halifax, Nova Scotia
    B3J 3Y6
    Toll-free: 1-800-565-3294
  • Medical Transportation/Vision
    Fax: 1-800-377-9288
  • Medical Supplies and Equipment/Mental Health Counseling
    Fax: 1-866-963-7700

Québec

  • Non-Insured Health Benefits
    200 René-Lévesque Boulevard West
    Guy-Favreau Complex, East Tower, Suite 202
    Montreal, Québec
    H2Z 1X4
  • Mental Health Counseling
    Telephone: 514-283-2965
    Toll-free: 1-877-583-2965
    Fax: 514-496-2962
  • Vision/Medical Supplies and Equipment/Medical Transportation
    Telephone: 514-283-1575
    Toll-free: 1-877-483-1575
    Fax: 514-283-7762
    Fax toll-free: 1-855-244-4470

Ontario

  • Non-Insured Health Benefits
    Sir Charles Tupper Building
    2720 Riverside Drive, 4th Floor,
    Address Locator: 6604E
    Ottawa, Ontario
    K1A 0K9
  • General NIHB Inquiries
    Toll-free: 1-800-640-0642
    Fax: 613-952-7054
  • Medical Supplies and Equipment
    Toll-free: 1-800-881-3921

Manitoba

  • Non-Insured Health Benefits
    391 York Avenue, Suite 300
    Winnipeg, Manitoba
    R3C 4W1
  • Medical Supplies and Equipment/Mental Health Counseling/Vision
    Toll-free: 1-800-665-8507
    Fax (toll-free): 1-800-289-5899
  • Medical Transportation
    Toll-free: 1-877-983-0911
    Fax: 204-984-7834

Saskatchewan

  • Non-Insured Health Benefits
    South Broad Plaza
    2045 Broad Street, 1st Floor
    Regina, Saskatchewan
    S4P 3T7
    Toll free: 1-866-885-3933
    (Please note: medical transportation is available 24 hours when calling the toll free number.)

Alberta

  • Non-Insured Health Benefits
    Canada Place
    9700 Jasper Avenue, Suite 730
    Edmonton, Alberta
    T5J 4C3
  • General NIHB Inquiries
    Telephone: 780-495-2694
    Toll free: 1-800-232-7301
  • Medical Transportation
    Telephone: 780-495-2708
    Toll free: 1-800-514-7106

British Columbia

First Nations Clients living in BC

Important information for Non-Insured Health Benefits (NIHB) clients living in British Columbia

  • First Nations Health Authority (FNHA)
    757 West Hastings Street, Suite 540
    Vancouver, British Columbia
    V6C 3E6
    Toll-free: 1-855-550-5454

Inuit Clients living in BC

As of October 1, 2013, NIHB-eligible Inuit and non-residents living in BC will be served by the Alberta region.

For information regarding assistance with coverage of your BC health care premiums, please call 1-800-663-7100 to confirm your eligibility for the Medical Services Plan (MSP) premium assistance and to register with the MSP program.

Northern Region

Northwest Territories and Nunavut

  • Non-Insured Health Benefits
    2720 Riverside Drive
    Address Locator: 6604C
    Ottawa, Ontario
    K1A 0K9
    Toll-free: 1-888-332-9222
    Fax (toll-free): 1-800-949-2718

Northern Region (Yukon Office)

  • Non-Insured Health Benefits
    300 Main Street, Suite 100
    Whitehorse, Yukon
    Y1A 2B5
    Telephone: 867-393-3800
    Toll-free: 1-866-362-6717
    Fax: 1-867-667-3999

Additional Information

Visit our First Nations and Inuit Health section to learn about Indigenous Services Canada's Non-Insured Health Benefits.

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