Towards Impact: What’s Next for Outcomes-Based Approaches?

Kristalyn Laryea, Senior Advisor, Partnerships and Programs and Sarah Vermaeten, Junior Analyst

Headshots of Dilip Soman, Valerie Chort, Ilse Treurnicht, Hector Mujica, and Matthew Mendelsohn on a blue background with the heading 'Towards Impact'

Governments around the world are working to address increasingly complex issues that achieve measureable and concrete results for the citizens they serve. At the same time, there is a movement towards a more systematic use of outcomes-based program approaches. The Government of Canada has been a proactive player in this movement through Impact Canada, a whole-of-government effort that is testing a set of rigorously designed, results-driven methods (i.e., challenge prizes, pay-for-success instruments, behavioural insights) aimed at achieving measureable outcomes and greater public value in program and service delivery.

On May 13th, 2019, the Privy Council Office’s Impact and Innovation Unit, in partnership with the Canada School of Public Service, organized a learning event which saw some of the members of the Impact Canada Advisory Committee speaking about the future of outcomes-based program approaches, innovating for public good, and how government can open the problem-solving process to non-traditional stakeholders and innovators, particularly where solutions to complex challenges have been difficult to find.

Moderated by Ilse Treurnicht, Chair of the Impact Canada Advisory Committee and Chair of the Board of Directors at Triphase Accelerator Corporation, the panel included: Valerie Chort, VP Corporate Citizenships for RBC; Hector Mujica, Regional Manager of; Dilip Soman, Canada Research Chair in Behavioural Science and Economics at the Rotman School of Management; and Matthew Mendelsohn, Deputy Secretary, Results and Delivery Secretariat, Privy Council Office.

This learning event was open to all public servants, and had an audience of almost 200 people onsite and joining through Webcast. Each speaker had the opportunity to share their own experiences deploying outcomes-based approaches in their work (i.e. challenge prizes, innovative finance, and behavioural insights), and provide their perspective for the role that governments can play in the application of these instruments. Members of the audience were welcome to submit questions through the interactive platform Slido for the speakers to address.

Some themes that emerged from the discussion include:

For more information: visit Towards Impact: What's Next for Outcomes-Based Program Approaches.

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