| Office of the Taxpayers' Ombudsperson
| statements
Following her participation in the National Summit on Islamophobia on July 22, 2021, the Minister of National Revenue, the Honourable Diane Lebouthillier, asked our Office to conduct a systemic review to investigate the concerns expressed by certain charities, run by Muslims about their treatment by the Canada Revenue Agency (CRA), and to engage other charities led by racialized communities about their experiences with the CRA.
| Office of the Taxpayers' Ombudsperson
| news releases
Canadian Federal Ombuds raise awareness of the role of ombuds and discuss Ombuds Day. Around the world, Ombuds Day is celebrated on the second Thursday in October to increase awareness about ombuds’ roles and functions. In the lead-up to Ombuds Day on October 13, 2022, media are invited to contact federal ombuds offices to discuss their respective mandates that can help Canadians gain access to the services they need.
| Office of the Taxpayers' Ombudsperson
| news releases
In July 2021, the Honourable Diane Lebouthillier, Minister of National Revenue, requested the Taxpayers’ Ombudsperson, François Boileau, examine concerns raised by certain Muslim led charities, and engage other charities led by racialized communities, about their experiences with the Canada Revenue Agency (CRA). This was also confirmed in the mandate letter from the Prime Minister of Canada to the Minister dated December 16, 2021.
| Office of the Taxpayers' Ombudsperson
| news releases
Today, Canada’s Taxpayers’ Ombudsperson, François Boileau, released his first Annual Report, Adapting and Delivering in Unprecedented Times, which was tabled earlier today in the House of Commons by the Honourable Diane Lebouthillier, Minister of National Revenue. The report provides an overview of the activities undertaken by the Office of the Taxpayers’ Ombudsperson between the period of April 1, 2020 to March 31, 2021.
| Office of the Taxpayers' Ombudsperson
| news releases
Today, Canada’s Taxpayers’ Ombudsperson, François Boileau, announces that a service improvement request he made to the Canada Revenue Agency (CRA) has been accepted. The request made was to improve the information it provides to those facing domestic violence, including those accessing the Canada child benefit (CCB).
| Office of the Taxpayers' Ombudsperson
| news releases
The Minister of National Revenue has requested that the Taxpayers’ Ombudsperson, François Boileau, examine the concerns expressed by the Muslim-led charities and to engage other charitable organizations led by racialized communities about their experiences with the Canada Revenue Agency.
| Office of the Taxpayers' Ombudsperson
| news releases
Taxpayers’ Ombudsperson, François Boileau, launched a review on the communications the Canada Revenue Agency (CRA) provided to taxpayers when it locked out users, from their My Account, in mid-February 2021.
| Office of the Taxpayers' Ombudsperson
| statements
Today, Canada’s newly appointed Taxpayers’ Ombudsperson, François Boileau, issued the following statement on the response from Canadians regarding the service provided by the Canada Revenue Agency (CRA) on the emergency benefit programs throughout the pandemic.
| Office of the Taxpayers' Ombudsperson
| statements
Today, Canada’s newly appointed Taxpayers’ Ombudsperson, François Boileau, issued the following statement on the response from Canadians regarding the service provided by the Canada Revenue Agency (CRA) on the emergency benefit programs throughout the pandemic.
| Office of the Taxpayers' Ombudsperson
| news releases
The Taxpayers’ Ombudsman, Sherra Profit, is proud to release her 2019-2020 Annual Report, Transformation through Disruption. It presents the fiscal years’ key highlights and achievements as well as reflections on Ms. Profit’s five-year term as it comes to an end in July 2020.
