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Backgrounder: CRA’s Chief Service Officer

| Canada Revenue Agency | backgrounders

The Canada Revenue Agency (CRA) is listening to Canadians, changing how it operates, and improving its services with the goal to be trusted, fair and helpful by putting people first.


Northern service improvement strategy

| Canada Revenue Agency | backgrounders

The Minister of National Revenue and the Canada Revenue Agency (CRA) have consulted territorial residents and businesses, and have heard about the challenges they face in meeting their tax obligations and receiving benefits.


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